Director, Event Operations
About The Position
St. Louis CITY SC is seeking a strategic and experienced Director of Event Operations to lead event execution and operational excellence at Energizer Park and across the Downtown West District. This role is responsible for delivering best-in-class event operations for all CITY SC and CITY2 matches while playing a key role in the planning and execution of third-party events, corporate rentals, private events, community activations, and other special events. The Director will work closely with the Events team to operationalize revenue-generating opportunities and ensure seamless event delivery from advance planning through post-event reporting. The position reports to the Senior Director, Operations and serves as a senior operational leader within the venue.
Requirements
- Bachelor’s degree in Business, Sports Management, Venue Management, or related field.
- Minimum seven (7) years of progressive experience in stadium or large-scale venue operations, including supervisory responsibility.
- Experience executing professional sporting events and non-matchday events (concerts, private events, festivals, etc.)
Responsibilities
- Event & Match Operations Lead planning and execution of MLS, MLS Next Pro, friendlies, and major stadium events.
- Oversee operational logistics including staffing, credentialing, security coordination, back-of-house activity, field conversions, and load-in/load-out.
- Serve as primary operations liaison to MLS and MLSNP representatives to ensure compliance with all league standards.
- Oversee staffing plans, credentialing, field conversions, and load-in/load-out execution.
- Prepare and submit required league and event reports.
- Special Events & Revenue Programming Partner with the Events team to support third-party events, corporate rentals, and private events.
- Evaluate operational feasibility during event bidding and contract stages.
- Develop scalable operational plans to support diverse event layouts and capacities.
- Support event settlement processes and post-event evaluations.
- Leadership & Budget Oversight Lead and develop Event Operations staff to ensure consistent execution standards.
- Collaborate cross-functionally with Guest Experience, Security, Grounds, Facilities, and other departments.
- Assist in developing and managing the Operations Department budget, including labor and event expenses.
- Facility & Safety Ensure compliance with ICS and crowd management standards.
- Maintain safe, inspection-ready facilities across Energizer Park and related venues.
- Partner with internal teams and local authorities to uphold safety protocols.
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What This Job Offers
Job Type
Full-time
Career Level
Director
