Director, Epic Revenue Cycle

Prominence Advisors

2d•Remote

About The Position

Prominence Advisors is actively seeking an Epic Revenue Cycle Director to join our team. You'll have the opportunity to help healthcare organizations solve their toughest challenges through your ability to drive strategic process improvement, manage complex projects, and solve difficult problems. You'll help strengthen our team of the best and brightest, with reputations centered on getting things done. We've won multiple awards for workplace culture and innovation, including our most recent designation as a top 10 Best Small Firm to work for by Consulting magazine. At Prominence, you'll become part of a disruptive force in the Healthcare IT space, changing your clients' expectations for the better. Your clients will value you as a true advisor, filling a strategic need. You'll use honesty and candor to consistently provide straight-forward truths and conversations with clients. Who We Are Prominence is an award-winning data enablement firm revolutionizing healthcare. We empower healthcare organizations to unlock the full potential of their data, driving improvements in patient care, operational efficiency, and financial outcomes. Celebrated with two Best in KLAS awards and honored with over 30 Best Places to Work accolades, we are proud of our innovative culture and exceptional team. If you’re passionate about making healthcare smarter and eager to tackle the industry’s most critical challenges, Prominence is where your talents will not only thrive but also shape the future of healthcare. Prominence is seeking a Director, Epic Revenue Cycle to serve as a senior-level advisor and hands-on delivery leader across client engagements. This role is ideal for a builder and operator—someone who thrives in the details of execution, enjoys working side-by-side with clients, and brings deep expertise in Epic Revenue Cycle. Job Summary This is a client-facing, delivery-focused role, where you will lead high-impact engagements while shaping the future of Prominence’s Revenue Cycle practice. You will serve as a trusted advisor to client stakeholders, drive measurable financial and operational outcomes, and contribute to the development of scalable offerings over time. Our ideal candidate is humble, hungry, and smart a leader who brings curiosity, operational rigor, and a passion for developing people while delivering high-quality outcomes for customers.

Requirements

8+ years of experience in healthcare consulting or provider operations, with deep expertise in Epic Revenue Cycle (e.g., Resolute Professional/Hospital Billing, Cadence, Prelude, etc.)
Proven track record of hands-on delivery in client-facing roles, with the ability to both lead and execute
Strong understanding of revenue cycle operations, financial performance drivers, and optimization strategies
Experience building relationships with client stakeholders and influencing decision-making
Ability to balance strategic thinking with detailed execution
Excellent communication, problem-solving, and organizational skills
Must be able to sit or stand at a computer and work independently.
Remote-first; must be based in the U.S.
Travel as needed for client engagements and key meetings
Must be legally authorized to work in the United States without sponsorship.

Responsibilities

Lead and actively contribute to Epic Revenue Cycle engagements, including optimization, implementation support, and performance improvement initiatives.
Serve as a hands-on advisor, working directly with client stakeholders to solve complex revenue cycle challenges across front-end, mid-cycle, and back-end workflows.
Deliver high-quality, actionable insights that improve financial outcomes, operational efficiency, and end-user adoption.
Ensure successful project execution, including scope management, issue resolution, and delivery of measurable results.
Build strong, trust-based relationships with client leaders, acting as a go-to resource for Revenue Cycle strategy and execution.
Partner with Customer Success and Account teams to maintain account health and identify opportunities for continued impact.
Support sales and scoping efforts by providing subject matter expertise, solution design, and effort estimation.
Contribute to the evolution of Prominence’s Epic Revenue Cycle offerings, including development of methodologies, tools, and best practices.
Identify emerging client needs and market trends to help shape future service lines and growth opportunities.
Play a key role in building the foundation for a scalable Revenue Cycle practice over time.
Mentor and support consultants and managers across engagements, fostering a culture of learning and delivery excellence.
Model Prominence’s values through collaboration, accountability, and a commitment to high-quality outcomes.
Contribute to internal initiatives that enhance team capability, knowledge sharing, and delivery consistency.