Director - Epic Revenue Cycle Automation

HonorHealth • Phoenix, AZ

11d

About The Position

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Requirements

• Bachelor’s degree in healthcare administration, Business IT, or related field – Required
• 8+ years revenue cycle leadership in integrated health system using Epic – Required
• 3+ years patient access management in acute care – Required
• Epic certification in at least one revenue cycle application (HB or PB preferred) – Required

Nice To Haves

• Master’s Degree - Preferred
• 7+ years progressive leadership in enterprise transformation, vendor governance, and technology optimization – Preferred
• Strong understanding of RCM operations, payer rules, coding, billing, collections, and compliance – Preferred
• Demonstrated success in implementing automation or RCM optimization programs at scale - Preferred
• Project Management certification – Preferred
• Lean Six Sigma or process improvement credential - Preferred

Responsibilities

• Serves as the revenue cycle expert in Epic-based solutions across front, middle, and back-end workflows; defines and executes automation strategy.
• Leads adoption processes, change management, and communication across impacted departments and sites; ensures staff readiness and engagement.
• Collaborate with operational leaders to redesign workflows, integrate governance standards, and maintain compliance with CMS, HIPAA, and payer requirements.
• Oversee vendor relationships and technology assessments; establishes governance standards and evaluates ROI for automation and Epic-related solutions.
• Monitors KPIs for cost savings, operational efficiency, and compliance; implements dashboards and analytics for continuous improvement; prepares executive-level reports.
• Develops and maintains a strategic roadmap for automation initiatives aligned with enterprise transformation goals.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees