Director Enterprise Technology & Operations

Nebraska Medicine • Omaha, NE

3d • Onsite

About The Position

In a dynamic academic health system where cutting-edge technology powers life-saving care, pioneering research, and world-class education, visionary infrastructure leadership is essential to mission success. As Director of Enterprise Technology & Operations at Nebraska Medicine and UNMC, you'll set the strategic direction for our enterprise infrastructure, platforms, and operational services—owning the vision, reliability, and lifecycle of core technology services including data centers, servers, networking, cloud, telecom, and NOC/SOC operations. Lead high-performing teams to deliver secure, resilient, and scalable solutions while influencing senior executives to drive innovation, operational excellence, and continuous improvement, all in service of transforming lives and creating a healthier future through extraordinary patient care, innovative research, and premier educational programs.
The Director of Enterprise Technology & Operations sets the strategic direction for enterprise infrastructure, platforms, and operational services across Nebraska Medicine and UNMC. This role oversees multiple teams and functions, ensuring alignment of IT strategy with organizational goals for patient care, education, and research. Owns the vision, reliability, and lifecycle of core technology services—including data centers, servers, networking, cloud, telecom, and NOC/SOC operations—managing portfolios and investments to deliver secure, resilient, and scalable solutions. Acting as an enterprise leader, this position influences senior leadership and executives to drive innovation, operational excellence, and continuous improvement in technology delivery.

Requirements

• Minimum of 10 years progressive experience in Enterprise Technology engineering, including large, complex, multi‑site environments required.
• Minimum of 5 years leading technical teams with 24×7 operational accountability required.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; or equivalent experience required.
• Hands‑on expertise with enterprise technology and operations required.
• Demonstrated mastery of ITIL processes (incident, change, problem) and service reporting required.
• Strong vendor management and budgeting experience required.

Nice To Haves

• Healthcare delivery organization, & higher education/research experience and familiarity with clinical communications preferred.
• AWS Certified Solutions Architect or Azure Solutions Architect Expert, Certified Data Center Professional (CDCP) or equivalent, ITIL, PMP preferred.
• Experience in leading large-scale infrastructure modernization projects, including cloud migration and hybrid architecture preferred.
• Operational leadership of NOC/SOC functions, ensuring high availability and incident response preferred.
• Vendor and contract negotiation experience, including managed services and strategic partnerships preferred.

Benefits

• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.
• Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

What This Job Offers

• Job Type: Full-time
• Career Level: Director