Director, Enterprise Resilience Governance

Fifth Third Bank•Cincinnati, OH

1d•Onsite

About The Position

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for managing the organization’s IT enterprise resilience programs, encompassing business continuity planning, disaster recovery, and the operational resilience programs. Drives the design, testing, implementation, maintenance, and monitoring of Fifth Thirds business continuance and recovery preparedness programs and plans. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. information systems recovery capabilities.

Requirements

Bachelor's degree in Computer Science/Information Systems or equivalent combination of education and experience.
10+ years’ experience working in operational resilience, business continuity or risk role(s).
Knowledge of applicable laws and financial services regulatory trends.
Advanced knowledge of risk, compliance, and audit competencies.
Strong interpersonal, written, and verbal communication skills, with the ability to work effectively with personnel at all organizational levels.
Ability to communicate ideas to management, business and IT resources in language that is appropriate for each group.
Strong leadership and managerial skills of programs, processes, projects, and people.
Strong analytical, problem solving, organizational and negotiation skills.
Proficient in most Windows Office based technologies and software programs.

Nice To Haves

Master's degree a plus.
Experience working within financial industry a plus.
Experience in designing/embedding a risk-based resilience program and framework a plus.
Certification as a Business Continuity Professional.
Industry certifications such as, but not limited to: CBCP, MBCI, FBCI and/or CGEIT a plus.

Responsibilities

Engage broad range of stakeholders in delivering on a variety of initiatives aligned to strategic resilience-oriented roadmaps.
Ensure Bank follows all internal and external regulatory requirements pertaining to operational resilience within the financial industry.
Develop and maintain policy, framework, lifecycle and standard documentation of internal requirements and controls needed to provide enterprise resilience.
Align resilience program(s) to address operational risks, including those pertaining to emerging technologies and third-party service providers.
Consult in development of enhanced business resilience and resumption methodologies.
Collaborate with internal risk teams, committees, Audit, and regulatory agencies in providing governance and responses to exams, audits, assessments and/or reviews.
Facilitate program governance related activities including KRI and KPI metrics.
Consult on Third Party contracts and assessments.
Coach and consult stakeholders in developing/maturing operational resilience capabilities.
Maintain professional relationships within Bancorp, peers, and external agencies.
Monitor adherence to tolerances set for operational resilience, taking appropriate action to remediate issues, and report on any significant departure from tolerances.
Continue to develop and enhance industry and technical resilience related expertise.
Perform other responsibilities as required.
Provide effective leadership to the team through prioritization based on visions/ goals, shared decision making within understood boundaries, and fostering entrepreneurial spirit in the team.
Provides effective management of employees through timely, candid and constructive feedback.
Develops employees to their fullest potential and provides challenging opportunities that enhance employee career growth using the career ladder framework.
Recruits and develops appropriate talent pool to insure adequate bench strength and succession planning.
Recognizes and rewards employees for accomplishments.