Director, Enterprise Insights & Performance

OPENLANE•Carmel, IN

About The Position

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. Why This Role Exists: We’re a fast-growing, two-sided marketplace with a portfolio of ancillary businesses. As the company enters its next phase of growth, the opportunity is no longer just scale—but leverage . This role exists to elevate how we measure and manage the business by creating shared, enterprise-level metrics that unlock cross-sell, synergy, and compounding value across business units. You will build an executive-grade view of business health —one that connects marketplace activity, ancillary services, and customer behavior into clear signals leaders can use to accelerate growth and profitability. This is a business systems design role The Mission Build and lead a unified business intelligence and data governance function that defines the business model in metrics, connects operating signals to outcomes like EBITDA, volume, and growth , and establishes a clear, scalable reporting structure used by executives and operators alike.

Requirements

10+ years in Business Intelligence, Analytics, or Data Strategy, operating at Director level in growth-stage or complex organizations
Bachelor’s degree in Business, Economics, Data Science, Finance or related field (Master’s preferred).
Proven ability to design data governance for metrics and reporting without slowing the business down
Strong business acumen with the ability to tie metrics to financial outcomes and growth levers
Hands-on experience with Snowflake, Domo, AWS, dbt, and Python , and deep fluency in SQL
Experience aligning stakeholders, resolving metric disputes, and driving shared accountability

Responsibilities

Partner closely with executives and business owners to define and govern enterprise-level metrics, with clear ownership, definitions, and decision rights across business units
Establish a scalable reporting and metric hierarchy (executive → business unit → functional) that enables visibility, accountability, and alignment
Translate complex marketplace and ancillary-service operating models into shared leading and lagging indicators that highlight cross-sell opportunities and business synergies
Build a single, executive-grade view of business health that enables leaders to quickly see performance gaps, understand drivers, and prioritize action
Design monitoring and alerting frameworks that surface issues early , distinguish signal from noise, and explain why performance is changing
Create and run the operating cadence where business owners review metrics, diagnose gaps, propose solutions, commit to actions, and track results
Establish closed-loop feedback and accountability cycles —from insight to execution to ongoing measurement—ensuring actions taken are reflected in results
Stay hands-on in metric logic, data modeling, and analytical design while setting standards for rigor, consistency, and executive-ready storytelling

Benefits

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement