Director, Enterprise Analytics Products

Travelers•Hartford, CT

About The Position

Travelers is seeking a Director, Agile Product Owner to lead the delivery of data and analytics capabilities/ solutions in an agile way. In this position, this individual will act as a voice of the end-user to guide day-to-day work of complex cross-functional team or multiple teams, focusing on achievement of defined outcomes. As a Product Owner, you will help set strategic direction for a new enterprise data and analytics product with accountability for execution, ensuring alignment to strategy and business outcomes. You will partner cross-functionally to deliver complex data and analytics solutions aligned to Enterprise strategy. This role serves as the critical bridge between business stakeholders and technology teams, translating defined business outcomes into technical solutions and explaining technical concepts in business terms.

Requirements

Three years of work experience in related field.
Three years of experience motivating/influencing teams.

Nice To Haves

5yrs experience in Agile product ownership, preferably in data and analytics; articulating and translating business strategy, product vision, and analysis for a product
Proven product leadership experience with data and analytics products deployed at enterprise scale – ideal if AI capabilities/ solutions included
Experience managing complex backlogs and roadmaps with multiple stakeholders and competing priorities
Experience influencing across organizational boundaries, translating technical capabilities into business value; demonstrated ability to work and thrive in complex, matrixed environments
Agile Mindset – embody agile core values, principles, practices, and methodologies to achieve team success
Product Mindset – focus on defining product value proposition that aligns with and supports the business/ value stream objectives
Experience defining and tracking product metrics and KPIs
Track record of delivering outcomes, not just features
Demonstrated commitment to continuous improvement
Ability to influence across all organizational levels
Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience
Skilled at facilitating cross-functional collaboration and resolving conflicts
Clear, concise written communication
Strong technical acumen – ability to read and discuss technical documentation, architecture diagrams, and understand system constraints
Familiarity with data concepts: semantic layers, metadata management, data governance, modern data platforms and cloud ecosystems

Responsibilities

Bridge Business & Technology Translate business needs into technical execution - Convert business requirements and priorities into clear, actionable user stories with well-defined acceptance criteria that engineering teams can execute against
Serve as voice of the end-user - Maintain deep understanding of customer needs through active feedback loops, ensuring requirements are clearly defined and delivered solutions meet acceptance criteria
Communicate strategy across all levels - Articulate team goals, progress, and strategic direction effectively to business stakeholders, technical teams, and leadership
Interpret and explain technical work to business stakeholders - Engage in detailed technical discussions with engineers and translate complex technical concepts, architectures, and constraints into business value, risks, and trade-offs that stakeholders can understand
Enable team success through clarity - Provide timely feedback on work-in-progress, clarify requirements, remove impediments, and identify opportunities for continuous improvement
Drive adoption and change management - Understand the impact of change on business operations, actively participate in business readiness activities, and implement approaches to drive adoption and mitigate resistance
Own and prioritize the product backlog - Define, prioritize, and maintain a ready backlog of work focused on achieving measurable outcomes rather than prescribing how work is completed; accept final product output against defined criteria
Manage portfolio of initiatives strategically - Balance deliverables, capabilities, and experimentation to continuously refine future direction while measuring performance and adjusting priorities based on results
Ensure clear value proposition for every initiative - Define and validate that each initiative has an explicit value proposition tied to measurable business outcomes
Drive data-driven decision making - Make informed decisions on what to build, defer, or discontinue based on product health metrics, business impact, and strategic alignment
Track and communicate business impact - Monitor product health metrics (adoption, performance, quality, user satisfaction) and report value delivered in business terms (revenue impact, efficiency gains, risk reduction, decisions enabled)
Establish success measurement framework - Partner with leadership to define objectives and key performance indicators (OKRs); define, track, and report on success metrics and KPIs for all product capabilities
Lead cross-functional agile team - Direct and enable a team of data engineers, analytics engineers, and architects to deliver high-quality solutions that meet business needs
Own backlog management and prioritization - Maintain team backlog health through continuous prioritization and refinement; make daily trade-off decisions to maximize value delivery
Facilitate core agile ceremonies - Lead sprint planning, backlog refinement, and acceptance reviews to ensure team alignment, clarity, and delivery predictability
Ensure quality and timely delivery - Hold team accountable for meeting quality standards, delivery timelines, and business value expectations
Build high-performing team culture - Foster an innovative, inclusive, and diverse team environment that promotes collaboration, self-organization, and continuous improvement
Drive consistency and best practices - Share learnings and best practices across teams to ensure alignment and consistency in ways of working within the value stream
Build and maintain strategic relationships - Cultivate strong, trust-based relationships with business stakeholders, technical leaders, and executive sponsors
Communicate with transparency and clarity - Proactively share progress, surface risks early, and clearly articulate trade-offs to enable informed decision-making
Manage expectations through change - Navigate shifting priorities and technical constraints with stakeholders, providing context and rationale for adjustments while maintaining confidence and alignment
Align on resource needs and commitments - Partner with leaders and peers to clearly communicate resource requirements needed to achieve defined business outcomes and secure necessary commitments
Perform other duties as assigned

Benefits

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

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