Director, Engineering

Gainwell Technologies LLC

2d•Remote

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. SummaryThe Engineering Director, Pharmacy is a senior technical and people leader responsible for driving product modernization, engineering excellence, and delivery performance across Gainwell's Pharmacy technology portfolio. You will lead diverse, global engineering teams; partner with Product Management on roadmap strategy; and own end-to-end solution delivery that directly impacts Medicaid clients across the U.S.Your role in our mission Demonstrate leadership and passion for client outcomes, ensuring technology investments translate to measurable impact. Lead new development and modernization of products, technology platforms, and cultural transformation. Champion continuous improvement and the adoption of technology automation across engineering teams. Participate in executive-level discussions regarding project and product decisions and strategic direction. Select, hire, train, and evaluate staff; address performance issues and recommend personnel actions. Collaborate as a thought partner with Product Management to shape and evolve the Pharmacy product roadmap. Work with engineering leaders across the organization to drive cohesion, standards, and best practices. Oversee technical direction and architecture; partner closely with architects to increase reuse and configurability. Monitor and prevent technical debt and defects; conduct root cause reviews and establish remediation plans. Use Agile methodology to plan client commitments and drive development and operational support. Manage development of best practices, engineering metrics, and quality standards. Manage delivery expectations and balance priorities across multiple concurrent client engagements. Support product implementations and production operations for Pharmacy clients. Partner with vendors to obtain optimal pricing, products, upgrades, and capability enhancements. Set clear goals for continuous improvement across delivery and support functions. Maintain financial forecasts; responsible for optimizing costs and meeting financial commitments. Own overall solution delivery on time and within budget across the Pharmacy portfolio.

Requirements

10+ years of professional software development and engineering experience with a strong product mindset.
Core software engineering background with current technological expertise in modern stacks and cloud platforms.
Demonstrated ability to scale engineering teams and solutions across multiple modules and clients.
Knowledge and hands-on experience with Agile development methodologies.
Direct line management experience for global teams, including coaching, hiring, and performance management.
Financial accountability experience managing budget forecasts and actuals.

Responsibilities

Demonstrate leadership and passion for client outcomes, ensuring technology investments translate to measurable impact.
Lead new development and modernization of products, technology platforms, and cultural transformation.
Champion continuous improvement and the adoption of technology automation across engineering teams.
Participate in executive-level discussions regarding project and product decisions and strategic direction.
Select, hire, train, and evaluate staff; address performance issues and recommend personnel actions.
Collaborate as a thought partner with Product Management to shape and evolve the Pharmacy product roadmap.
Work with engineering leaders across the organization to drive cohesion, standards, and best practices.
Oversee technical direction and architecture; partner closely with architects to increase reuse and configurability.
Monitor and prevent technical debt and defects; conduct root cause reviews and establish remediation plans.
Use Agile methodology to plan client commitments and drive development and operational support.
Manage development of best practices, engineering metrics, and quality standards.
Manage delivery expectations and balance priorities across multiple concurrent client engagements.
Support product implementations and production operations for Pharmacy clients.
Partner with vendors to obtain optimal pricing, products, upgrades, and capability enhancements.
Set clear goals for continuous improvement across delivery and support functions.
Maintain financial forecasts; responsible for optimizing costs and meeting financial commitments.
Own overall solution delivery on time and within budget across the Pharmacy portfolio.