Director, Employee Experience

Henkel group • Stamford, CT

3d • $175,000 - $212,000

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. Dare to learn new skills, advance in your career and make an impact at Henkel. We are seeking a dynamic and strategic HR Employee Experience Leader to drive and enhance the overall employee experience across our diverse NA workforce, including both administrative and production team members. This role will lead our US-based HR Operations team, collaborate closely with global Shared Services teams, and oversee HR Systems and HR Data Analytics functions. The ideal candidate will be passionate about creating a consistent, high-quality employee journey from hire to retire and will work cross-functionally to ensure operational excellence in HR processes, systems, and data management.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 8+ years of progressive HR experience, including HR operations and team leadership.
• Experience working with HR systems (e.g., Workday, SAP SuccessFactors) and knowledge of system optimization strategies.
• Demonstrated ability to lead cross-functional teams and work effectively across global time zones and cultural contexts.
• Strong understanding of HR processes, compliance requirements, and best practices in employee experience.
• Excellent communication, problem-solving, and stakeholder management skills.
• Experience supporting both administrative and production/manufacturing employee populations.
• Experience in a global or matrixed organization with shared services delivery model.

Nice To Haves

• Master's degree or HR certification (e.g., SHRM-SCP, PHR) is a plus.

Responsibilities

• Lead and develop a high-performing team supporting HR Operations, HRIS and data analytics to deliver a seamless employee experience across all touchpoints.
• Own the design, implementation, and continuous improvement of employee lifecycle processes including onboarding, offboarding, employee changes, and inquiries.
• Drive a culture of service excellence and responsiveness in all HR operations, ensuring the needs of both administrative and production employees are met effectively.
• Identify pain points and opportunities in the employee journey and implement scalable solutions in collaboration with global partners.
• Oversee the management and optimization of HR systems (e.g., HCM, case management tools, knowledge base), ensuring systems support operational efficiency and a positive user experience.
• Ensure the accurate collection, analysis, and reporting of HR data in support of decision-making and compliance requirements.
• Partner with the HR Data Analyst to develop dashboards, insights, and metrics that drive action and improve HR service delivery.
• Partner closely with Total Rewards, Compensation, and Payroll teams to ensure integrated support for HR programs and timely resolution of employee issues.
• Collaborate with internal stakeholders including Legal, Compliance, and IT to ensure that all HR practices meet relevant standards and regulations.
• Collaborate with HRBP and CoE leaders on topics related to employee experience.

Benefits

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees