Director, Educational Opportunity Program (EOP)

SUNY Plattsburgh•Plattsburgh, NY

29d•$83,000

About The Position

The successful candidate will be responsible for providing visionary leadership, strategic direction, and operational oversight for SUNY Plattsburgh's Educational Opportunity Program (EOP). Reporting to the Director of Access & Opportunity Programs (AOP), this position ensures the effective delivery of academic, personal, and financial support services designed to promote equity, access, and student success for historically underrepresented, first-generation, and low-income students. The Director leads program planning, assessment, and compliance, while also serving as the primary liaison to SUNY System Administration, the campus community, and external stakeholders. Responsibilities are expected to include, but are not limited to: providing strategic leadership across all aspects of EOP operations; developing, implementing, and evaluating policies and initiatives that align with SUNY and institutional goals; managing EOP student recruitment, admissions, and onboarding in partnership with AOP; supervising, evaluating, and supporting EOP professional and student staff; cultivating a collaborative, inclusive, and high-performing work environment; preparing and overseeing the annual EOP budget, authorizing and monitoring expenditures; ensuring adherence to all SUNY, state, and institutional policies and reporting standards; maintaining precise records of students and programs, including statistical data and assessment reports; developing and assessing strategies to enhance student success and improve retention and graduation rates; coordinating with academic and student success offices to provide comprehensive support to students; representing EOP to SUNY, governmental agencies, community partners, and the public; and engaging in divisional and institutional initiatives that foster equity, access, and persistence. Educational Opportunity Program (EOP) opens the door for students who might not otherwise have a chance to pursue and obtain their dream of a college education. We are part of the Enrollment and Student Success division which supports a student's entire collegiate experience from the point of admission through to graduation. We partner with students, faculty and staff to provide a network of opportunities and services that lead to student success. Collectively, the division of Enrollment and Student Success positively influences the health, safety and well-being of the student body. As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidate must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs, and practices.

Requirements

Master's degree
Three or more years of progressive administration experience
Proven success in managing education program(s), including strategic planning, assessment, and compliance
Strong supervisory and team leadership experience
Proven fiscal management skills, including budget development and oversight
Demonstrated ability to build inclusive and equitable relationships with diverse students, faculty, staff, and external partners
Excellent communication, organizational, and project management skills
Valid driver's license and the ability to be LENS cleared to operate state vehicles
Willingness and ability to work evenings and weekends as needed

Nice To Haves

Master's degree in higher education, counseling, student development, or a related field
Three or more years of progressive administration experience in higher education
Knowledge of student support technologies (e.g., ARGOS, Banner, Slate, Starfish)
Experience in counseling, advising, curriculum development, admissions, or financial aid
Experience working with Educational Opportunity Programs (EOP), TRIO programs, or other federally/state-funded student access and success initiatives
Familiarity with SUNY EOP policies, procedures, and reporting
Proven record advancing equity, diversity, and inclusion in higher education
Experience with assessment and evaluation of student success initiatives

Responsibilities

providing strategic leadership across all aspects of EOP operations
developing, implementing, and evaluating policies and initiatives that align with SUNY and institutional goals
managing EOP student recruitment, admissions, and onboarding in partnership with AOP
supervising, evaluating, and supporting EOP professional and student staff
cultivating a collaborative, inclusive, and high-performing work environment
preparing and overseeing the annual EOP budget, authorizing and monitoring expenditures
ensuring adherence to all SUNY, state, and institutional policies and reporting standards
maintaining precise records of students and programs, including statistical data and assessment reports
developing and assessing strategies to enhance student success and improve retention and graduation rates
coordinating with academic and student success offices to provide comprehensive support to students
representing EOP to SUNY, governmental agencies, community partners, and the public
engaging in divisional and institutional initiatives that foster equity, access, and persistence