Director, Digital Product Management

Nationwide Mutual Insurance • Columbus, OH

12h • Hybrid

About The Position

This role is for a Director, Digital Product Management at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales. The position is crucial for driving the company's strategy through innovative product development and advancing strategic partnerships to protect customers, with a strong focus on customer-centricity. The Director will lead a team of creative and passionate digital Product Owners and Analysts. Key aspects of the role include developing team talent and resources, staying current with the latest product management trends both within and outside the insurance industry, and applying this knowledge for continuous improvement. The team aims to lead digital innovation in the insurance and financial services sector, requiring an entrepreneurial and agile approach to foster growth, enhance brand choice, and address customer needs in novel ways. This is a hybrid role based in the Columbus, OH offices and involves managing direct reports.

Requirements

• Undergraduate studies in business administration, management, human resources, product management and design, computer sciences or related fields.
• Typically, 10 or more years of demonstrated experience developing and leading associates in a digital product management organization.
• Experience in digital planning, execution and delivery.
• Experience with agile delivery methodologies and product management/owner principles.
• Proven knowledge of end-to-end agile practices and product management practices required.
• Expertise in skills assessments, talent and acquisition practices needed.
• Command of both verbal and written communication and presentation abilities.
• Proven ability to lead large teams of associates focused on agile delivery of digital solutions and experiences.
• Demonstrated ability to retain and acquire talent and assess and develop the skills required for successful execution in a digital product management organization.
• Strategic problem solver with the ability to tackle key resource and capacity issues, while setting the vision for a successful product management practice.
• Able to present and interact with all levels of management.

Nice To Haves

• Advanced degree preferred.
• Property/casualty insurance and/or life/health/accident/variable annuity licensing and/or FINRA 6 and 26 securities registration, CLU, CPCU, CPU, FLMI certifications will be helpful.
• Insurance/financial services industry knowledge a plus.

Responsibilities

• Develops and leads a team of Digital Product Owners and Analysts who execute on the solution vision/roadmap and serve as the customer and business proxy to developers and agile delivery teams for digital products and experiences.
• Ensures team supports enterprise shared solutions impacting multiple audiences and lines of business in a consistent manner.
• Owns and maintains capability standard methodologies.
• Oversees team that defines, prioritizes and grooms the agile delivery team's product backlog to ensure continuous delivery, as well as, develops, prioritizes and manages epics and user stories for the delivery team.
• Leads or participates in scrum meetings, grooming meetings, project status meetings, sprint planning and review meetings.
• Oversees near-term objectives planning by overlaying the prioritize backlog against fixed time blocks (monthly/quarterly) to help manage interdependencies and coordination across development teams.
• Defines, monitors and analyzes metrics that inform the success of the digital solution(s).
• Evaluates talent and conducts assessments to ensure associates develop and maintain the appropriate level of skills to successfully perform.
• Manages capacity and deploys resources to support Product Managers, Owners and agile delivery teams to ensure successful delivery of customer-facing digital solutions.
• Directs associate management, including performance management, salary planning and administration and training.
• May perform other responsibilities as assigned.

Benefits

• medical/dental/vision
• life insurance
• short and long term disability coverage
• paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• company-paid pension plan
• business casual attire

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees