Director, Digital Learning

Delinea • Redwood City, CA

17h

About The Position

The Director, Digital Learning drives the strategic vision and operational execution of Delinea University - our enterprise learning platform that enables product adoption, revenue acceleration, and customer success. This role owns the end-to-end digital learning ecosystem including content strategy, credentialing programs, and learning operations that support major product releases and go-to-market initiatives.

Requirements

• 10+ years in digital learning, content development, and content operations within enterprise B2B technology environments
• 5+ years of people leadership including managing managers or senior individual contributors
• Expertise with Docebo LMS, Credly credentialing platform, and Adobe Creative Cloud or Articulate 360 for content creation
• Proven track record driving cross-functional influence and shaping priorities across Product, GTM, and Enablement functions
• Success building and scaling certification programs with measurable business impact
• Strong understanding of content supply chain concepts, modular content design, and scalable learning operations
• Learning analytics and data-driven decision making to demonstrate ROI and optimize program performance

Nice To Haves

• Experience in cybersecurity, enterprise software, or technical domains preferred

Responsibilities

• Strategic Leadership & Cross-Functional Influence
• Define and drive the multi-year digital learning strategy for Delinea University, securing buy-in and resources from executive stakeholders
• Partner with Product Management to ensure learning content aligns with major product releases and GTM timelines
• Influence leaders across Customer Success, Sales Enablement, and Product Training on learning investments, priorities, and resource allocation
• Establish Delinea University as a strategic business asset that drives user adoption, time-to-value, sales productivity, and customer retention
• Content Development & Operations
• Own the learning content component of release readiness, defining what content must be delivered for each major product release
• Establish and manage the content supply chain including intake processes, prioritization frameworks, production workflows, and delivery timelines
• Lead the creation of high-impact, bespoke learning content that drives specific business outcomes (sales wins, onboarding, certifications, adoption)
• Implement modular, role-based, and persona-driven learning architectures that enable rapid content updates without full course rebuilds
• Establish governance models for content standards, versioning, accessibility, compliance, and quality assurance
• Credentialing & Certification Programs
• Build and scale user certification programs that establish recognized standards of competency and drive professional development
• Design multi-level certification paths aligned to user personas, product complexity, and business outcomes
• Drive adoption and completion of certification programs through stakeholder engagement and incentive alignment
• Platform & Technology Leadership
• Own the strategy, roadmap, and operational excellence of Delinea University's Docebo LMS platform
• Drive platform optimization initiatives to improve learner experience, content discoverability, and completion rates
• Evaluate and adopt emerging technologies (AI-assisted content creation, personalization engines, analytics tools) to improve efficiency and outcomes
• Measurement & Business Impact
• Define success metrics including engagement, completion, proficiency, time-to-value, certification attainment, and business outcomes
• Build analytics capabilities to measure content effectiveness, identify optimization opportunities, and prove ROI
• Report on program performance and strategic initiatives to executive stakeholders
• Team Leadership
• Lead, mentor, and develop a team of digital learning professionals across instructional design, LMS administration, and content development
• Build team expertise in modern instructional design, Docebo administration, Credly badging, and Adobe/Articulate authoring
• Foster a culture of innovation, operational excellence, and outcome-focused execution

Benefits

• We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed