Director Diagnostic Commercial Excellence

AstraZeneca • Gaithersburg, MD

1d • Hybrid

About The Position

At AstraZeneca, we turn ideas into life-changing medicines. Working here means being entrepreneurial, thinking big, and working together to make the impossible a reality. Through steadfast innovation and our diverse portfolio, we are setting new standards for what science can achieve in the clinic and commercial marketplace alike. AstraZeneca is more than one of the world’s leading biopharmaceutical companies—we are united in our dedication to make a meaningful difference to patients, healthcare, and society. With a culture that champions diversity, inclusion, and collaboration, AstraZeneca is a place where people are empowered to continuously learn, grow, and shape the future of healthcare. We are seeking a highly motivated Director, Diagnostics (Dx) Commercial Excellence to join our Global Commercial Diagnostics team. In this pivotal role, you'll lead commercial transformation initiatives that drive measurable improvements in commercial effectiveness, operational efficiency, and organizational capability for the Global Commercial Diagnostics team. As both strategic advisor and execution leader, you will collaborate with cross-functional collaborators across the Global Franchises, Global Medical Diagnostics, Scientific Affairs, Training, and Market Dx teams to implement data-driven commercial processes, deploy technology solutions, and build critical capabilities that evolve diagnostics commercial strategies, embed Dx go-to-market protocols, and elevate diagnostics excellence across the enterprise.

Requirements

• Bachelor's degree in business, life sciences, or related field
• 8+ years' increasing experience in the diagnostics, pharmaceutical, or biotechnology industry
• 5+ years in commercial roles spanning marketing, sales operations, commercial analytics, or commercial excellence functions
• Strong understanding of pharmaceutical/diagnostics industry including market dynamics, regulatory landscape, payer environment, and healthcare partner engagement
• Demonstrated experience implementing commercial excellence initiatives with measurable business outcomes (process improvement, capability building, technology adoption)
• Proficiency with commercial technology platforms: CRM systems (e.g., Veeva, Salesforce) Business intelligence/analytics tools (Tableau, Power BI, or similar)
• Advanced Microsoft Excel and PowerPoint
• Excellent analytical and problem-solving skills with ability to translate data into actionable insights and business recommendations
• Outstanding communication and presentation skills with ability to influence senior leaders and cross-functional partners
• Proven ability to lead and influence with and without authority in complex matrix organizations
• Highly organized with experience running multiple priorities, ambiguity, and opposing demands in a fast-paced environment
• Self-motivated with strong ownership mentality and bias for action

Nice To Haves

• MBA and/or advanced degree in life sciences, business, or technical fields
• Oncology and/or companion diagnostics expertise
• Management consulting experience (McKinsey, BCG, Bain, Deloitte, Accenture, or similar)
• Process improvement certification (Lean Six Sigma Green Belt or Black Belt)
• Experience in organisational change and organizational transformation
• Experience leading cross-regional or global commercial initiatives
• Strong project management skills and familiarity with Agile/Scrum methodologies

Responsibilities

• Dx Training & Capability Building Partner with OBU Training to design and implement comprehensive diagnostics learning curriculum for global and market teams Assess organizational capability gaps and develop training content, facilitate workshops, and coach team members on procedures, new processes, and emerging capabilities
• Commercial Technology & Systems Excellence Serve as subject matter authority on commercial technology stack including CRM (e.g., Veeva, Salesforce), analytics platforms (Tableau, Power BI), and digital content management systems Partner with key collaborators to optimize commercial systems for diagnostics use-cases, and drive adoption and effective utilization of commercial tools across global and market Dx teams Support implementation of AI-enabled commercial tools across the Global Oncology Diagnostics team to future-proof the organization
• Dx Commercial Excellence Strategy & Execution Partner with Global diagnostics functions and Market diagnostics teams to identify commercial diagnostics process improvement opportunities, develop data-driven recommendations, and implement scalable solutions that measurably enhance commercial effectiveness Design, document, and deploy standardized commercial processes, procedures, and innovative frameworks using process improvement methodologies (Lean, Agile, Design Thinking) Lead commercial diagnostics excellence projects from design through implementation, ensuring change management and partner adoption
• Stakeholder Management & Communication Build strong relationships with Legal, Compliance, Medical Affairs, Commercial Operations, and IT to ensure alignment and governance Serve as communication agent to disseminate procedures, tools, learning opportunities, and frameworks across Global and Market Dx teams

Benefits

• Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Director