Director Design and Development - Mars Veterinary Health

Banfield Pet Hospital•Los Angeles, CA

10d

About The Position

As part of Mars—a family-owned business with 90 years of experience in pet care—Mars Veterinary Health is a globally-connected pet healthcare network that’s united by purpose, powered by data, and driven by people. With 3,000 veterinary clinics made possible by 70,000+ Associates who care for 10M+ pets across 30 countries each year, we’re creating seamless access to quality care at scale—from preventive and wellness to specialty and emergency—and at every stage of a pet’s life. Together, we’re advancing our Purpose—A BETTER WORLD FOR PETS—and supporting a thriving future for the veterinary professionals who make pet healthcare possible. This role requires associates to work out of a MVH North America hub location – Vancouver, WA | Santa Monica, CA | Tampa, FL | New York City, NY Why This Role Matters: The Directors of Development will be responsible for identifying and resourcing learning initiatives and projects, managing stakeholders and building relationships with the business unit learning leads and MVH Europe L+D lead. They will lead their respective teams of Sr Learning Experience Designers and Instructional Designers, as well as designated project teams. The Development Lead(s) will be visionary and strategic leaders to shape and lead the enterprise-wide development strategy. The ideal candidates bring expertise in leadership and professional development, paired with the ability to motivate teams and drive impact in complex cross-functional environments.

Requirements

Bachelor’s degree is required.
8-10 years’ experience, progressive growth within development, learning or P&O experience.
Experience designing and delivering global development programs in a matrixed, multinational environment.
Proven ability to lead through influence across complex organizational structures.
Deep understanding of adult learning theory, leadership development, and change management.
Strong communication, facilitation and executive presence.
Strong leadership and proven stakeholder management.

Nice To Haves

An Advanced degree in Instructional Design, Organizational Development or Human Resources is preferred.
Certifications in coaching, leadership development tools, i.e., Korn Ferry, preferred.

Responsibilities

Live and exemplify the Five Principles of Mars, Inc. within self and team.
Develop and implement a global development strategy aligned to organizational priorities, talent goals and cultural values.
Champion a continuous learning culture that supports agility, innovation and inclusion across all regions and functions.
This role will be responsible for design and project intake scoping, project management, resource management, capacity management, and stakeholder management for learning development projects.
Provide information and data to support the Learning Council agenda, contributing to developing a comprehensive and cohesive learning framework in line with United in Care.
The L+D Development Lead will hold Associates accountable to following processes and standards and collaborating across the organization and with learning teams in the business units.
Champion for ensuring L+D focuses on building the frictionless Associate experience by actively pushing for collaborative learning development based on Intake information across the businesses to collaborate and/or curate based on data and business objectives.
Lead the design and delivery of enterprise-wide and business unit specific development initiatives.
Oversee the portfolio of global learning experiences, including processes and standards for in-person, virtual and digital.
Elevate key risks, issues, and decisions necessary to the proper audience, i.e., Learning Council, senior leaders.
Facilitate the documentation and adoption of L+D processes and standards across the Global L+D team and business unit learning leads and deployment (as applicable).
Influence and align with global and regional stakeholders to ensure consistency and impact of development efforts.
Partner with the Global L+D VP, P&O Functional leads, and peers to establish efficient processes for standardization of processes, Resource Management, communications, team engagement, and connections to the business unit learning leads.
Building relationships with business unit learning leads to ensure Global Intake data process is effective, partner with peer Development leads on project scope and prioritization and actively create transparency across all learning teams.
Use data and feedback to continuously improve offerings and demonstrate value and/or ROI.
Awareness and knowledge of global trends, innovations and technologies in leadership and talent development.

Benefits

Competitive salary with paid time off & holidays so you can spend time with the people you love.
Medical, dental, and vision insurance for you and your loved ones.
Fertility and family-building assistance.
Paid Parental leave.
Practice Paid Basic Life Insurance.
Practice Paid Short- and Long-Term Disability.
Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
Commuter Benefits.
Legal Plan.
Health Savings Account & Flexible Spending Account.
Mental health support and resources.
Student Debt Relief (for full-time DVMs).
A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.