Director, Delivery System Innovation

HealthFirst•New York, NY

1d•$127,500 - $236,555

About The Position

The Director of Delivery System Innovation (DSI) is responsible for designing, executing, and scaling innovative delivery system partnerships that improve outcomes for complex and chronically ill populations while advancing Healthfirst’s value-based care strategy. This role serves as a strategic and operational leader across provider, vendor, and hospital partnerships, balancing external relationship management with internal execution, performance oversight, and cross-functional coordination. The Director works closely with senior DSI and DSE leadership to translate enterprise strategy into actionable partnerships, oversee contract and financial performance, and drive innovation across risk arrangements, alternative delivery models, and state-led initiatives.

Requirements

Bachelor’s degree
5–8 years of progressive healthcare experience.
Experience managing complex contracts and value-based arrangements
Strong understanding of healthcare delivery systems and managed care
Proven ability to lead cross-functional initiatives

Nice To Haves

Master's degree
Experience with hospital systems, IPAs, MSOs, or specialized provider organizations
Familiarity with NY State initiatives such as 1115 Waivers and VBP
Strong analytical, communication, and presentation skills

Responsibilities

Strategic Partnership & Innovation Leadership Identify, assess, and support the development of innovative delivery system partnerships with hospitals, provider organizations, and specialized vendors, including value-based and risk-bearing arrangements
Serve as a strategic thought partner to DSI and DSE leadership in advancing Healthfirst’s delivery system and risk model evolution
Support the design and implementation of pilots and scalable programs focused on high-need, high-cost member populations, including telehealth, alternative care models, and VBP enablers
Oversee financial, operational, and quality performance of assigned provider and vendor partnerships, ensuring alignment with contractual expectations and Healthfirst objectives
Partner with internal teams to track performance metrics, manage reconciliations, and identify opportunities for performance improvement
Support contract negotiations and ongoing contract management, including risk arrangements, deliverables, and governance structures
Act as a primary point of coordination between external partners and internal stakeholders
Establish and participate in Joint Operating Committees and other governance forums
Represent DSI perspectives in enterprise discussions related to growth, quality, attribution, and financial performance
Support state-led and regulatory initiatives (e.g., 1115 Waiver programs, VBP and SDH reporting)
Contribute to annual planning, business reviews, and performance reporting
Identify system capabilities, tools, and process improvements needed to support scalable partnership management
Lead, mentor, and develop managers and individual contributors
Influence across matrixed teams to drive change in complex and ambiguous environments