Director, CVO - Medical Staff Administration

University of California, Irvine•Orange, CA

35d

About The Position

Incumbent is responsible for all aspects of UCI's Credentials Verification Organization (CVO) including developing, implementing and maintaining policies, procedures and workflows that are compliant with the NCQA and Joint Commission related to the Credentials Verification Organization (CVO). The CVO Director is responsible for all HR related activities along with the delegated credentialing functions for the UPS providers. The CVO Director creates and exemplifies a culture of excellence and customer service in all processes with internal and external customers.

Requirements

Working knowledge of MS Office products
Strong verbal and written communication skills
Strong analytical and problem solving skills and the ability to plan strategically
Strong Knowledge of Joint Commission JCAHO, NCQA, and Title 22 regulations
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate customer service skills appropriate to the job
Minimum of 5 years experience in credentialing clinical providers
Excellent written and verbal communication skills in English
Demonstrated understanding of medical terminology
CPCS and/or CPMSM Certified
Ability to persuade or influence people to take appropriate action
Ability to maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the Health System
Ability to coordinate and resolve issues in a timely manner
Ability to apply sound judgment in ambiguous situations and effectively manage change
3-5 years of project management experience