CVO Insurance Specialist

Jackson Healthcare

About The Position

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1. We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities. The CVO Insurance Specialist is responsible for maintaining accurate malpractice insurance documentation for clinicians and clients. The role validates insurance coverage details to ensure accuracy and will assist with and support annual insurance policy renewal processing. The CVO Insurance Specialist acts as a resource to answer questions and resolve issues concerning malpractice insurance, tail coverage, and patient compensation funds. This role assembles and maintains statistical data and may perform and/or oversee specific projects and programs as assigned.

Requirements

High School Diploma or equivalent required.
1+ year of related experience preferred
Ability to adhere to and exhibit the Company Values at all times
Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
Working knowledge of PDF editing software
Ability to build relationships at all levels - internally and externally
Strong customer service mindset
Strong organizational and time management skills
Ability to work independently
Strong communication skills - both oral and written
Ability to work with sensitive information and maintain confidentiality
Solid critical thinking and problem-solving skills
Strong attention to detail and accuracy

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Requesting and Filing All Malpractice Coverage Certificate of Insurance (COI) for Clinicians and Clients – 80%
Processes COI requests daily while working with our insurance carriers to ensure requests are received timely
Routinely uploads COIs to database
Manages the shared email inbox and distribute emails to ensure all inquiries are completed
Obtains and tracks higher limit approvals, as requested
Obtains and tracks approval of malpractice insurance, as needed
Maintains and updates COI master list as requests are made
Resolves or appropriately refers questions, requests, complaints, or concerns
Keeps management informed of area activities, and of any significant problems
Assist with Monthly Compensation Fund Responsibilities – 20%
Help prepare and maintain clinicians’ monthly compensation fund enrollment
Processes check and wire requests
Manages invoices and payments for compensation fund enrollments
May work on special projects or other duties as assigned
May communicate with clinicians, clients, and state boards

Benefits

Company-paid beneﬁts (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare beneﬁt options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid parental leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Tuition reimbursement for continuing education.
An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume