Director - Crisis Response Center

UHS•Philadelphia, PA

1d•Onsite

About The Position

Friends Hospital is the nation's oldest private psychiatric hospital, located on a beautiful 100-acre campus in Philadelphia, PA. Friends Hospital offers a continuum of care including level of care assessments; specially designed inpatient units for adolescents, adults, and older adults; and a private residential rehabilitation program. Friends Hospital is easily accessed via public transportation and has free, safe, on-site parking. The Director of the Crisis Response Center oversees the assessment, referral and admission activities of the department; emulates the tone and sets the example of compassion, empathy, efficiency and a sense of urgency in the department; assigns responsibilities to staff to assure prompt response to patient needs, reviews and maintains all documents and departmental logs and ensures fair distribution of patients to physicians; performs and oversees staff responsibilities and provides telephonic and in person assessments and, initial contact with referral sources and potential patients; coordinates the referral and intake process, determines appropriate level of care and maintains communication with referral sources, families, patients and unit staff. The Director is on-call as directed by the CEO and is flexible and willing to work any and all shifts as required. Through a collaborative relationship with the Medical Director, insures that the process of care which uses a multidisciplinary team meets all regulatory requirements while maintaining a customer focused approach to service. Benefit Highlights: Challenging and rewarding work environment Career development opportunities within UHS and its Subsidiaries Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401(K) with company match and discounted stock plan Generous Paid Time Off One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Requirements

Bachelor’s Degree, Masters preferred
Demonstrates management abilities in both finance and leadership
Two years’ experience in direct patient care in psychiatric setting
Excellent computer skills utilizing Microsoft Excel, accounting, and healthcare software packages
Ability to work with all levels of management and line staff

Responsibilities

Oversees the assessment, referral and admission activities of the department
Assigns responsibilities to staff to assure prompt response to patient needs
Reviews and maintains all documents and departmental logs and ensures fair distribution of patients to physicians
Performs and oversees staff responsibilities and provides telephonic and in person assessments and, initial contact with referral sources and potential patients
Coordinates the referral and intake process, determines appropriate level of care and maintains communication with referral sources, families, patients and unit staff
Is on-call as directed by the CEO and is flexible and willing to work any and all shifts as required
Insures that the process of care which uses a multidisciplinary team meets all regulatory requirements while maintaining a customer focused approach to service.