Director, Crisis Response and Intake

Sutter Health • Roseville, CA

4d • $85 - $137

About The Position

Manages and supervises the Psychiatric Response Team ensuring quality services are provided to patients through creation and implementation of effective policies and procedures for the triage, assessment, treatment and disposition of psychiatric patients. Is responsible for the development and management of budgets related to the described functions. Further he/she is responsible for the hiring and supervision of all staff in the delineated departments. Manages responsibility for call management, patient triage and assessments, continuous process improvement that ensures an efficient throughput process for patients refer by emergency departments and other mental healthcare providers. Sutter Roseville Medical Center offers acute care for all ages in a healing environment enhanced by a 57-acre, oak-studded landscape. Sutter Roseville has 405 licensed beds, a full array of services and programs designed to serve the growing community, and a level II American College of Surgeons-verified Trauma Center serving a seven-county region. In Roseville, we provide integrated healthcare services through the growing Sutter Roseville Medical Center, Sutter Medical Foundation and Sutter Rehabilitation Institute. Specialized services included Sutter Cancer Center, Roseville, the Family Birth Center, and the Trauma Center. Our tradition of providing leading medical care to the growing community continues today. since opening Sutter Roseville in 1997 we have made significant additions to the medical center that include the Breast Health Center and Bariatric (Weight Loss) Surgery, new technology, state of the art equipment, and top of the line health care services to Roseville and the surrounding area.

Requirements

• Master's : social work, counseling, or related field. (OR) Graduate of an accredited school of nursing.
• 12 years recent relevant experience.
• Knowledge of administrative and clinical areas with special emphasis on hospital and/or other healthcare settings and standards of patient care.
• Excellent written and oral communications skills, along with comprehensive knowledge and understanding of regulatory requirements, including The Joint Commission (TJC), California Department of Public Health (CDPH) and Title 22 specifications.
• Knowledge of medical terminology to include diagnostic and operative procedures.
• knowledge of State, Federal, and Profession Industry Standards pertaining to healthcare practice.
• Conceptual, analytical, and problem solving skills in a complex environment.
• Strong interpersonal skills, presentation, and collaboration skills.
• Analytical and financial management skills with the proven ability to achieve sustainable and significant cost efficiencies on an organization-wide basis.
• Ability to foster an interactive and collaborative environment, to influence individuals or groups with diverse opinions and to enlist cooperation without direct control/authority while building high performance teams committed to accomplishing initiatives in ecosystems that may be resistant to change.
• Analytical skills to resolve complex issues, drive through obstacles, develop optimal growth opportunities, and deliver effective business solutions that meet the goals of the foundation(s), medical groups, operating unit and the enterprise.
• Ability and experience working across a wide range of care delivery environments and providers and collaborating with essential business partners, with the ability to build consensus.

Responsibilities

• Manages and supervises the Psychiatric Response Team ensuring quality services are provided to patients through creation and implementation of effective policies and procedures for the triage, assessment, treatment and disposition of psychiatric patients.
• Responsible for the development and management of budgets related to the described functions.
• Responsible for the hiring and supervision of all staff in the delineated departments.
• Manages responsibility for call management, patient triage and assessments, continuous process improvement that ensures an efficient throughput process for patients refer by emergency departments and other mental healthcare providers.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees