Director - Corporate Real Estate, Airport Concessions
About The Position
The Director - Corporate Real Estate, Airport Concessions leads Delta's strategy for maximizing non-airline revenue streams through airport concessions. This role exists to drive growth, diversify revenue, and enhance customer loyalty by shaping how Delta leverages retail, food & beverage, and emerging concession opportunities as competitive differentiators. By influencing airport partners, aligning cross-divisional priorities, and delivering measurable commercial outcomes, the Director ensures concessions become a strategic lever for profitability and brand experience.
Responsibilities
- Define and execute Delta's airport concessions strategy, ensuring alignment with corporate growth, profitability, and customer experience objectives.
- Serve as Delta's enterprise subject matter expert and strategic advisor to CRE Airport Affairs, Strategy, Legal, Customer Experience, Brand, Marketing, Network, and Sky Clubs.
- Lead high-value negotiations and manage relationships with airports, master concessionaires, venue operators, and industry innovators to secure favorable terms and expand revenue opportunities.
- Introduce new concession concepts, technologies, and customer experiences based on industry trends to strengthen Delta's competitive positioning.
- Establish enterprise-wide metrics, reporting, and financial tracking systems, translating data into actionable insights for senior leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Air Transportation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
