Director, Contract Development and Administration

CSL

8d•$213,000 - $265,000

About The Position

Reporting to the Executive Director, NA Customer Operations, we are seeking a strong candidate to lead the execution of US contract strategy and the Contract Administration team. The individual in this role will be a key player on the US Commercial Operations Team and will be instrumental in establishing operational excellence in the areas of Proposal Development and Contract Administration. The role of the Director, Contract Development & Administration is to manage the day-to-day activities of the Proposal Development and Contract Administration team, be the primary contact for Model N functionality and support the annual execution of Pricing and Channel Strategy across the CSL Seqirus product portfolio.

Requirements

BS/BA, Business related field, MBA or advanced degree preferred
10+ years of demonstrated experience/knowledge with Commercial contracting and pricing activities in the pharmaceutical industry, that include the following segments of trade; Retail, Wholesalers, Government, Group Purchasing Organizations, PBGs and IDNs
Vaccine experience preferred
Strong Model N experience
Extensive knowledge of the US healthcare market; US healthcare delivery, financial, and reimbursement mechanisms and healthcare compliance laws and regulations.
Experience leading and managing teams
Ability to influence and lead and be a change agent for systems and processes

Nice To Haves

MBA or advanced degree preferred
Vaccine experience preferred

Responsibilities

Oversee the day-to-day operations of the Contract Development & Administration team, inclusive of contract authoring (profitability analysis, redlines, collaboration with Sales team, etc.) and contract adjudication (chargebacks, Admin Fees, rebates, membership & eligibility management, etc.) with focus on Purchase-Based contracting.
Manage a dedicated US-based contract administration team, providing guidance and support to drive high performance and accountability.
Empower the team to excel in Commercial customer contract operations and lead a culture of continuous process and system improvements.
Timely and thorough review of all contracts and related documents ensuring agreements have the necessary language to properly define intent, protection and liabilities, and Commercial business terms.
Manage and oversee contract redlines, amendments, correspondence, RFPs, bids, etc., relating to various Commercial customer contract agreements.
Conduct pre-deal analytics to understand contract profitability and that contracting terms are consistent with channel/segment guidelines and strategies; present and support contract offer recommendations within Pricing Committee governance.
Establish cross-functional collaboration with internal and external stakeholders to ensure contracts are; operational, functional, and interpreted accurately for timely implementation and other contractual obligations.
Maintain and develop as needed, contracting metrics and KPIs to assure internal Customer Experience expectations and Customer contract performance expectations are met
SME and primary point of contact for Model N revenue management system and its capabilities and maintenance.
Collaboration on contract templates and legal language that support Commercial strategy and legal compliance
Accurate Commercial contract accruals and management of team budget
Coordination with Operations, Finance, Sales and Market Access teams to ensure consistent communication of Contract strategies, pricing, terms
Support the continuous improvements of department processes and procedures that impact both internal and external Customer Experience