Director, Consulting

JLL•Minneapolis, MN

1d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Change Manager, Director We are seeking an experienced change manager to join our team in a full-time, long-term role with one of JLL's premier financial services clients. In this role, you will serve as a Change Manager, overseeing global workplace change management strategy and implementation of major programs. This role will need to influence and manage strong relationships and participation with senior management and throughout the organization to effectively support change in pursuit of strategic goals and objectives. This position is highly integrated within the client team, working within a highly matrixed team, to deliver a complex set of projects within a program.

Requirements

Bachelor's degree required; MBA, advanced degree, or relevant certifications preferred
12-15 years of experience in change management principles, methodologies, and tools
Proven track record of influencing and managing relationships at the senior executive level
Experience with large-scale, multi-phased workplace change initiatives
Strong collaboration skills and ability to manage complex, cross-functional, stakeholder alignment and issue resolution using executive influence skills
Strong knowledge of change management processes, methods, and resources
Entrepreneurial mindset with excellent time management and prioritization abilities
Corporate program implementation experience, working with cross-functional teams (real estate, facilities, IT, HR, Finance)
Outstanding presentation, facilitation, and communication skills (both written and verbal)
Solid project management capabilities

Nice To Haves

Six Sigma knowledge and/or business process development experience is desirable

Responsibilities

Develop and execute global workplace change management strategies and plans, including assessments to measure stakeholder, organization, and user change readiness and adoption metrics and goals
Oversee major change management program implementation in key locations (e.g., Dallas, NYC), including project and move communications, to support new and existing workplace transformation initiatives
Collaborate with partner organizations (tech, AV) to deliver cohesive communications and delivery before, during, and after the change
Facilitate business unit engagement and coordination, serving as a coach for senior leaders in helping them fulfill the role of change leader
Implement feedback-to-action loops for greater transparency across the corporate property organization
Manage project and move communications
Provide ongoing neighborhood health change management support
Drive curation of digital content for workplace success initiatives
Monitor implementation timelines and activities, escalating risk and resistance and preparing risk mitigation tactics