Director, Consulting

JLL • Chicago, IL

1d • Hybrid

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location: NY, New York, IL, Chicago, CA, San Francisco | Hybrid Position Overview We’re in a transformative period for commercial real estate and workplace strategy. The rise of hybrid work, advances in workplace technology, evolving cost pressures, and changing employee expectations are creating new opportunities for organizations to rethink how real estate and workplace functions enable business performance. We are seeking an experienced Director, Transformation to lead JLL’s Consulting practice engagements focused on real estate transformation, workplace strategy execution, and operating model evolution. This role will serve as a transformation leader and trusted advisor to clients, helping them translate strategic ambition into actionable programs that reshape how workplace and real estate functions deliver value across the enterprise. The Director will lead complex transformation initiatives spanning portfolio strategy, workplace experience, facilities service delivery, real estate and facilities operating and organizational model assessments, , and implementation planning for real estate and facilities initatives. This role goes beyond traditional change management to focus on defining the transformation agenda, mobilizing stakeholders, enabling execution, and delivering measurable business outcomes. This is an opportunity to shape and deliver high-impact transformation projects for leading real estate and facilities organizations navigating complex real estate, workplace, and facilities challenges at enterprise scale. The ideal candidate brings a blend of strategic thinking, consulting rigor, execution leadership, and a background in real estate or facilities with the ability to guide clients from vision through implementation. If you are passionate about transformation and excited by the opportunity to help organizations modernize how they operate, support their workforce, and realize greater value from their real estate and workplace investments, we would love to hear from you.

Requirements

• Bachelor's degree in Consulting, Real Estate, Business Strategy, Organizational Transformation, or related field
• 7+ years of experience in consulting or industry roles with significant focus on transformation strategy, program leadership, and large-scale execution within the facilities and real estate space
• Proven experience advising clients on complex real estate and facilities transformation initiatives, ideally within commercial real estate, workplace strategy, corporate services, or related enterprise functions
• Strong track record of shaping and delivering real estate and facilities transformation programs that drive measurable business outcomes, operational improvement, and organizational adoption
• Demonstrated ability to move from strategic problem-solving to real estate and facilities execution planning and implementation oversight in complex client environments
• Superior executive presence with exceptional communication, presentation, and storytelling skills
• Experience leading and mentoring diverse, cross-functional, and multi-disciplinary project teams within the real estate and facilities space
• Ability to influence senior stakeholders across business, operations, HR, technology, and real estate functions
• Strong program and project management capabilities, with experience managing multiple workstreams and priorities in fast-paced environments
• Proficiency with AI-enabled tools and digital technologies, with the ability to apply them to analysis, solution development, transformation planning, and client delivery
• Understanding of the implications of AI for workplace strategy, service delivery, operating model design, and organizational transformation
• Advanced proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint
• Strategic and outcome-oriented mindset, with the ability to solve complex business challenges and convert them into actionable transformation programs
• Exceptional client relationship skills, with a proven ability to serve as a trusted advisor to executive stakeholders
• Demonstrated ability to lead transformation across strategy, operating model, governance, and execution within workplace and real estate environments
• Strong leadership and program management skills, with the ability to guide multi-disciplinary teams through ambiguity and change
• Analytical thinker with a data-driven approach to decision-making, performance measurement, and value realization
• Digitally fluent and intellectually curious, with the ability to leverage AI and emerging technologies to enhance delivery, innovation, and transformation outcomes
• This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

• Lead complex consulting engagements focused on enterprise real estate, facilities, and workplace transformation, leveraging JLL Consulting’s delivery models, strategic frameworks, and implementation methodologies
• Partner with client executives to define transformation strategies, target operating models, and implementation roadmaps that align workplace, real estate, and facilities initiatives with broader business priorities
• Drive large-scale transformation programs across areas such as portfolio optimization, workplace modernization, mergers & acquisitions / divestures, real estate and facilities service model redesign for insourced/outsourced structures, and facilities and real estate organizational design,
• Translate strategic recommendations into practical execution plans, ensuring transformation initiatives are structured, governable, and actionable across people, process, technology, and real estate dimensions
• Establish governance structures, decision-making frameworks, implementation plans, and success metrics that enable successful transformation delivery and long-term value realization
• Serve as a senior advisor to clients throughout the transformation lifecycle, helping navigate complexity, align stakeholders, remove barriers to execution, and accelerate business outcomes
• Act as Engagement Manager, overseeing staffing, financial performance, quality of delivery, client relationships, and commercial management processes within day-to-day project delivery
• Lead capability development efforts by codifying best practices, strengthening methodologies, and advancing team capabilities across transformation, strategy, and implementation disciplines
• Collaborate with JLL Consulting Capability Leads and Industry Leads and other JLL partners ato identify and deliver integrated solutions s
• Contribute to business development through client pursuits, proposal development, thought leadership, and executive presentations that position JLL as a leader in workplace and real estate transformation

Benefits

• Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level