Director-Compliance
About The Position
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Position Overview We are seeking a dynamic Director of Compliance Monitoring to lead the firm’s ongoing monitoring activities that assess adherence to regulatory requirements and internal compliance standards. This role ensures early identification of emerging issues, provides continuous oversight, and strengthens the compliance risk management framework. The director will work in close partnership with business units, compliance testing, and governance teams to provide effective challenge and ensure sustainable compliance across products and services.
Requirements
- Education: Bachelor’s or Master’s degree in finance, business, law, or related field. Professional certifications (CRCM, CAMS, CCEP) are a plus.
- Experience: 8+ years of compliance, risk, or audit experience in financial services; demonstrated expertise in compliance monitoring and oversight.
- Strong knowledge of compliance risk management frameworks, monitoring methodologies, and regulatory expectations.
- Strong leadership and organizational capabilities to manage a global monitoring program.
- Professional experience in handling policy governance objectives.
- Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.
- Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.
- Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
- Ability to both work independently and collaboratively with team-members and to navigate a complex organization.
- Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.
- Experience in delivering high quality work products, reflecting attention to detail.
- Must be a self-starter flexible, innovative, and adaptive.
- Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly.
Nice To Haves
- Professional certifications (CRCM, CAMS, CCEP) are a plus.
Responsibilities
- Monitoring Program Leadership: Lead the design and oversee the compliance monitoring framework and coverage strategy, aligned with regulatory expectations and risk appetite.
- Implement and execute monitoring routines across business lines to track adherence to regulatory obligations and internal policies.
- Enable the strategy and coordinate the efforts with compliance officers to evaluate the effectiveness of first line controls through monitoring results; escalate and track deficiencies.
- Leverage analytics, dashboards, and key risk indicators (KRIs) to identify trends, emerging risks, and systemic issues.
- Ensure monitoring results are accessible and well-documented to support regulatory exams and inquiries.
- Provide regular updates on monitoring results, thematic findings, and risk trends to senior management and governance committees.
- Partner with Compliance Testing and Governance teams to ensure consistency in oversight and reduce duplication.
- Lead and inspire a team of monitoring professionals, ensuring continuous improvement and strong stakeholder engagement.
Benefits
- Competitive base salaries
- Bonus incentives
- 6%25 Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
