Director, Compliance & Third Party Oversight

Trimont•Charlotte, NC

About The Position

Overview: Founded in 1988, Trimont ( www.trimont.com ) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination—protecting cash flows, mitigating risk, and ensuring portfolio performance. We do this with a team of 1100+ extraordinary team members who serve a global client base from offices in Atlanta (headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to deliver exceptional client service, build lasting relationships and take pride in the high-quality work they perform. Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration. Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers. Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors. Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together. Where people, purpose, and progress come together every day. Job Summary: The Director, Compliance & Third Party Oversight is responsible for master serviced portfolios for both Commercial Mortgaged Backed Securities (CMBS) and Government Sponsored Enterprise (GSE) loans/transactions. This role requires experience in commercial loan servicing with a strong background in subservicer and vendor oversight, compliance monitoring, and process optimization.

Requirements

BA/BS degree in finance, real estate, accounting or business
7+ years of Transaction & Processing experience or equivalent demonstrated through work experience. Training, military experience or education
4+ years of experience in commercial real estate, mortgage servicing, financial or accounting environment
Knowledge of software applications dedicated to the reporting of financials, Watchlist, and other areas of loan servicing
Functional knowledge of Commercial loans including interest calculations, practices around principal and interest, loan repayment events such as curtailments, payoffs, modifications and extensions.
Accounting related skills including balancing account transactions and loan investigations for transactional discovery are a plus.
Commercial Mortgage-Backed Securities knowledge such as remittance cycles, servicing arrangements, compliance related details, PSA/SSA knowledge and new deal closures.
Strong verbal and written communication skills
Demonstrated capacity to achieve results in a dynamic setting.
Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands.
Skilled in managing sensitive information while upholding privacy.
Handling workload and special projects efficiently.
Ability to work both independently and within a team environment.

Responsibilities

Monitor Subservicers’ compliance with Pooling and Servicing Agreements (PSAs) and Subservicing Agreements (SSAs) for each assigned transaction, and follow up as necessary to ensure obligations are met.
Oversee vendor performance to ensure adherence to contractual requirements.
Manage the intake and onboarding process for new Subservicer deals.
Supervise the Subservicer remittance process, including receipt, verification, system updates, research, and resolution of discrepancies.
Review monthly CREFC reporting, evaluating watchlist and Net Operating Income (NOI) comments for accuracy and completeness.
Calculate Principal and Interest due, perform servicing fee calculations and similar math around Loan Analysis.
Analyze and input Subservicer reserve data into Trimont systems.
Conduct ongoing reconciliation and delinquency assessments of Subservicer-managed loans.
Support the preparation and execution of on-site and desktop reviews of Subservicers and vendors, including pre-visit information requests, and development of review topics and issue lists.
Oversee annual, quarterly, and monthly certification processes for all Subservicers related to designated deals.
Prepare and analyze performance scorecards for Subservicers and vendors.