Director-Compliance Regulatory Exam Management

American Express•Sunrise, FL

20h

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The American Express Global Financial Crimes Compliance (GFCC) function provides second-line policy, framework, oversight, and control solutions to meet the Company’s legal, regulatory and risk management mandates in connection with Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF), Sanctions and Anti-Bribery and Corruption (ABC). The GFCC portfolio comprises all aspects of the Company’s first and second-line financial crime risk management (FCRM) activities, including all lines of businesses in the United States and both proprietary and non-proprietary global markets. Reporting to the Vice President, Governance (Committee and Issues Oversight), the Director of Regulatory Exam Management leads the coordination and execution of US regulatory examinations impacting the GFCC program. This role serves as a key liaison between GFCC, first-line partners, and regulatory supervisors, ensuring examinations are well-managed, responses are accurate and timely, and outcomes are appropriately risk-assessed. This role also supports GFCC response to regulatory requests in all markets.

Requirements

5+ years of experience in regulatory exam management, BSA-AML compliance, or financial crime risk.
Strong knowledge of BSA requirements and FFIEC examination procedures.
Experience engaging directly with regulators preferred.
Strong analytical, organizational, and communication skills.

Responsibilities

Serve as the primary GFCC point of contact for US-based financial crime–related regulatory examinations.
Lead examination planning, coordination, and execution across GFCC and first-line partners.
Review and challenge examination findings to ensure factual accuracy, appropriate risk assessment, and alignment with regulatory expectations.
Management of the annual DFS-504 certification process
Partner with Issues Management to support remediation, validation, and closure of exam findings.
Prepare senior management for regulatory interactions through briefings and executive summaries.
Manage regulatory information requests, walkthroughs, and meetings to ensure accurate, timely, and consistent responses.
Monitor regulatory developments to inform exam readiness and governance priorities.
Maintain effective working relationships with regulatory supervisors and internal stakeholders.
Partner with international GFCC teams to support regulatory response in all markets.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities