Director, Community Services

4Cs Of Alameda County•Hayward, CA

About The Position

Since 1972, 4Cs of Alameda County has been a family resource organization dedicated to providing child care information resources and referrals, education, and payment assistance to children, families, and child care providers in Alameda County. 4Cs mission is to develop and coordinate resources to strengthen families and children. We embrace the Strengthening Family Framework. Job Title: Director, Community Services Department: Community Services Reports To: Vice President, Programs and Impact (once filled; CEO during interim period) FLSA Status: Full Time, Exempt Salary Range: $141,378 to $157,087 DOE Position Summary : The Director, Community Services is responsible for program development and oversight, and is responsible for ensuring the delivery of high-quality services for families as well as child care providers and leading the agency’s community engagement efforts. Reporting to this position are the Manager, R&R Provider Services, and the Manager, R&R Family Services.

Requirements

Bachelor's degree in child development or social work preferred.
A minimum of five years of experience in the administration of California Department of Education/Child Development Division programs and contracts.
Knowledge of non-profit organizations.
Experience in community outreach.
Grant writing experience.
Effective writing and verbal skills.
Self-directed individual, proven organizational skills, and the ability to manage multiple ongoing initiatives.
Read, analyze and interpret business, professional, technical or governmental documents.
Write reports, business correspondence and procedure manuals.
Effectively present information and respond to questions from managers, customers and the public.
Demonstrated ability to develop, manage, and monitor complex program and departmental budgets, including calculating variances, analyzing trends, and reconciling discrepancies between projected and actual expenditures and revenues.
Ability to apply quantitative methods and basic statistical techniques to support forecasting, scenario modeling, and predictive analytics for program planning and resource allocation.
Skill in interpreting financial reports and data dashboards, synthesizing numerical information into clear recommendations, and presenting budget and forecast findings to diverse internal and external stakeholders.
Proficiency in using spreadsheets and budgeting software to build multi-year budget models, perform “what-if” analyses, and track key financial indicators to inform strategic decision-making.
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer experience with Microsoft 365, Outlook, and Teams is required.
Ability to remain in a stationary position for extended amounts of time
Ability to identify, read and distinguish colors, with or without vision aids, a computer screen, instructional materials, rules and policies and other printed matter
Ability to understand speech at normal room levels, and understand speech on the telephone
Manual dexterity to dial a telephone, and enter into a computer
Ability to speak in audible tones so that others may understand clearly in normal conversations and on the telephone
Mental acuity to perform the essential functions of this position in an accurate and timely fashion; to make good judgments and decisions; and to evaluate the results of decisions and judgments
While performing the duties of this Job, the employee is occasionally required to move around.
The employee must occasionally lift and/or move up to 20 pounds
Facility to drive a vehicle

Responsibilities

Responsible for successful implementation, reporting, compliance and audit reviews for all contracts and grants relating to 4Cs Resource and Referral
Responsible for developing grant proposals to secure funding to enhance R&R and agency services to the community
Responsible for providing leadership, guidance and training for all staff in the R & R and Department and will directly supervise, mentor, and coach: Manager, Resource & Referral Provider Services Manager, Resource & Referral Family Services
Serve on 4Cs agency leadership team and participate in strategic planning and program development
Ensure the development and implementation of standards and policies as they pertain to various programs
Leads the strategic expansion of Community Services programs by identifying unmet community needs, developing data-informed growth plans, and designing scalable service models that align with the agency’s mission and funding priorities
Ensure the development and recommend internal and external training for staff
Provide oversight of data and demographics on child care needs and child care providers in Southern Alameda County.
Provide data reports as requested to community agencies, government agencies, and the news media
Provide oversight of training, technical assistance, and quality support coaching to new and existing child care programs in 4Cs’ Community services area
Build and maintain relationships with local, state, and federal policy makers and keep them informed about the child care needs of families and the issues facing child care providers
Serves as the official liaison to the R&R Network
Assists with processing and maintaining personal and confidential family and agency information
Responsible for keeping confidential information safe and secure