Director - Commercial Learning and Development (Regional Training)
About The Position
The Director of Commercial Learning and Development (Regional Training) is responsible for training solutions that drive growth and support organizational needs. The Director will manage the design, development, implementation, and delivery of training content for commercial sales employees as part of the overall Commercial Learning curriculum. The Director will consult with Commercial and Operations and Sales leadership to create, implement and maintain training content and programs in alignment with organizational goals, strategies, and business needs. Leading a team of nine Regional Training Managers, the Director, Commercial Learning & Development: Regional Training will identify and develop resources and experiences which will teach and reinforce the competencies and enhance the capabilities required to for sales professionals to drive the strategic objectives established by Commercial Leadership. This includes new hire training programs, creating a team of Regional Training Managers who are great trainers and coaches. The Director will ensure sales professionals receive on-going development, business acumen training, territory management, training on Quest sales tools, and selling skills. This role requires a high level of collaboration with Sales leadership, Commercial Operations, Marketing, Franchise, Operations, Medical, and Compliance as well as the vision and capabilities necessary to refine and build learning resources. In addition, this role will partner with other leaders to integrate learning and development initiatives with talent management and other organization development/change management initiatives in the business. This is a remote position with 25% travel. Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Responsibilities
- Manage the design, development, implementation, and delivery of training content for commercial sales employees
- Consult with Commercial and Operations and Sales leadership to create, implement and maintain training content and programs in alignment with organizational goals, strategies, and business needs
- Lead a team of nine Regional Training Managers
- Identify and develop resources and experiences which will teach and reinforce the competencies and enhance the capabilities required to for sales professionals to drive the strategic objectives established by Commercial Leadership
- Create a team of Regional Training Managers who are great trainers and coaches
- Ensure sales professionals receive on-going development, business acumen training, territory management, training on Quest sales tools, and selling skills
- Collaborate with Sales leadership, Commercial Operations, Marketing, Franchise, Operations, Medical, and Compliance
- Refine and build learning resources
- Partner with other leaders to integrate learning and development initiatives with talent management and other organization development/change management initiatives in the business
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
