Director, Commercial IT

Entegris • Billerica, MA

14d • $180,000 - $240,000

About The Position

In this position, you will play a crucial role in understanding and optimizing the application of technology to business processes related to S ales, M arketing, Service, and C ustomer S upport. You will collaborate closely with business stakeholders to define strategic capability roadmaps and develop / implement applications that optimize processes and driv e revenue generation. This position requires a unique blend of technical expertise, business acumen, and leadership skills to bridge technology and process effectively.

Requirements

• Bachelor's or Master's degree in Computer Science , Information Technology, Business Administration, or a related field.
• Proven experience (10+ years) in IT leadership roles, preferably within commercial functions.
• Strong understanding of CRM, SFDC, Pricing, Marketing Technologies , and other commercial IT systems.
• Excellent leadership, communication, and collaboration skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience with budget management and vendor relations.
• Knowledge of IT security and compliance standards.

Nice To Haves

• Experience in a global or multi-national organization.
• Certifications in ITIL, PMP, or other relevant areas.
• Experience operating in a global environment
• Experience in manufacturing env
• Semiconductor industry experience is a plus

Responsibilities

• Serve as a trusted technology leader providing guidance, consultation, and influence on business strategy related to technology solutions for Sales , Marketing , Service, and Customer Support.
• Develop the IT Strategy and maintain a technology roadmap which supports business needs, business requests, and IT delivery functions, ensuring successful adoption across functional areas .
• Collaborate with cross-functional teams, including Sales, Customer Support, Marketing, Service, Finance, and IT, to ensure seamless integration and alignment of revenue-generating applications.
• Partner with business leaders to shape their strategies regarding technology solution implementations and product adoption into an aligned IT strategy.
• Stay current with industry trends / emerging technologies in Sales , Marketing, Service, and Customer Support spaces and assess their potential impact on the organization.
• Understand and analyze business processes within the Sales , Marketing, Service and Customer Support spaces, identifying areas for improvement and optimization.
• Drive the implementation and adoption of Salesforce.com a nd other related commercial applications (i.e., CRM Service, Pricing, Marketing Technologies), ensuring they align with business objectives and deliver measurable results.
• Monitor and report on the performance and effectiveness of revenue generating applications, making data-driven decisions to optimize their usage and functionality.
• Lead and manage a team of IT professionals, fostering a culture of continuous improvement and excellence.
• Manage relationships with external vendors and service providers to ensure delivery of high-quality IT services.
• Develop and manage the IT budget for commercial functions, ensuring cost-effectiveness and value-add.
• Establish and monitor key performance indicators (KPIs) to measure the effectiveness of IT systems and processes.
• Ensure that IT systems comply with security standards and regulatory requirements.

Benefits

• Compensation: $180,000-$240,000 per year range with actual pay dependent on candidate overall skills for the role
• Annual bonus eligibility
• Progressive paid time off policy that empowers you to take the time you need to recharge
• Generous 401(K) plan with an impressive employer match with no delayed vesting
• Excellent health, dental and vision insurance packages to fit your needs
• Education assistance to support your learning journey
• A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees