Director, Comm Ex AI & Digital Transformation

Johnson & Johnson•Raritan, NJ

21h•Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. The Director, Commercialization Excellence AI & Digital Transformation will develop and lead the vision, strategy, roadmap, and execution for Commercial Excellence AI enablement. This involves leveraging AI to accelerate insight-driven Global Core Asset strategies that maximize asset value and patient reach, and exploring, designing, scaling, and embedding AI-powered tools to improve how marketers build and execute strategy with a user-first mindset. The role also serves as Business Product Director for key Commercial Excellence digital products such as ONEStop Portal, Digital Launch Excellence Tool, and Digital Asset Innovation Planning. This leader will drive the optimization and adoption of Marketing Excellence, Launch Excellence, and CDT Excellence technologies across the organization, empowering 3M teams (Marketing, Medical Affairs, and Market Access) with advanced AI and digital tools to build competitive, insight-driven Global Core Asset strategies while enhancing their effectiveness and experience. This position requires a strong enterprise leader who partners across GCSO 3M teams, R&D, Global Data Science, IT, and Legal/IP to drive the Commercialization Excellence AI & Digital Transformation agenda, requiring effective matrix leadership, executive influence, and the ability to align stakeholders, drive decisions, and mobilize cross-functional teams for scalable, enterprise impact. This role offers the unique opportunity to lead the development of cutting-edge AI products with high visibility and significant impact throughout Johnson & Johnson Innovative Medicine, including sales, marketing, medical, and patient engagement. As Director, the individual will grow as a subject matter expert in AI applications, directly influencing research, shaping strategy, and guiding AI product development, collaborating closely with dynamic, cross-functional teams and actively engaging in partnerships with leading AI providers to shape the future of AI and digital engagement with customers across the healthcare landscape. The Commercial Excellence Team's key remit includes Global Brand Strategy, Global launch planning, and accelerating organizational capabilities.

Requirements

A minimum of a bachelor’s degree is required
A minimum of 7 years of relevant experience in the pharmaceuticals business is required
Demonstrated success of leading, building and continuous improvement of digital and AI-powered tools that have driven measurable impact is strongly preferred
Knowledge in advanced statistical analysis and machine learning techniques, with ability to apply these methods to real-world pharmaceutical data to derive actionable insights is strongly preferred
Demonstrated track record of leading highly matrixed, cross-functional teams required
Demonstrated high learning agility and problem-solving capabilities required
Demonstrated track record of strong collaboration across geographies and functions, and strong communication skills required
Strong communication skills and ability to influence required

Nice To Haves

MBA, JD or relevant advanced degree preferred
Deep knowledge and experience in Marketing is preferred
Experience in Global Marketing is preferred
Understanding of drug development processes and commercialization is preferred
Deep knowledge of J&J culture and portfolio preferred specifically in Oncology, Immunology and Neuroscience
Advanced Analytics
Analytical Reasoning
Big Data Management
Brand Positioning Strategy
Business Alignment
Business Data Analysis
Competitive Landscape Analysis
Cost-Benefit Analysis (CBA)
Customer Analytics
Customer Intelligence
Data Analysis
Execution Focus
Financial Analysis
Industry Analysis
Innovation
Marketing Insights
Market Knowledge
Performance Measurement
Process Optimization
Tactical Planning
Technical Credibility

Responsibilities

Develop and lead the vision, strategy, roadmap, and execution for Commercial Excellence AI enablement
Leverage AI to accelerate insight-driven Global Core Asset strategies that maximize asset value and patient reach
Explore, design, scale, and embed AI-powered tools that improve how marketers build and execute strategy (user-first mindset)
Serve as Business Product Director for key Commercial Excellence digital products (e.g., ONEStop Portal, Digital Launch Excellence Tool, Digital Asset Innovation Planning)
Drive the optimization and adoption of Marketing Excellence, Launch Excellence, and CDT Excellence technologies across the organization
Empower 3M teams—including Marketing, Medical Affairs, and Market Access—with advanced AI and digital tools to build competitive, insight-driven Global Core Asset strategies while enhancing their effectiveness and experience
Partner across GCSO 3M teams, R&D, Global Data Science, IT, and Legal/IP to drive the Commercialization Excellence AI & Digital Transformation agenda
Lead the development of cutting-edge AI products with high visibility and significant impact throughout Johnson & Johnson Innovative Medicine
Grow as a subject matter expert in AI applications, directly influencing research, shaping strategy, and guiding AI product development
Collaborate closely with dynamic, cross-functional teams that are passionate about driving innovation in patient care and improving outcomes through advanced technology
Actively engage in partnerships with leading AI providers, helping to shape the future of AI and digital engagement with customers across the healthcare landscape
Proactively partner with DAS teams to create an integrated Global Core Asset Strategy that incorporated products, from pre-launch through post-launch
Ensure commercial strategies are grounded in insights that address market needs in future competitive environments
Apply Marketing Excellence best practices to help teams optimize and communicate asset potential in preparation for milestone investment decisions, long-range planning and business planning
Collaborate with GCSO teams to build effective and innovative go-to market approaches for compliantly competitive and flawless launches
Ensure global launch readiness in all aspects of product development, from labeling and launch sequencing, to packaging and naming
Partner to champion well-coordinated global launch plans
Help prepare teams for governance reviews aligned to the Asset Development Plan
Modernize Marketing Excellence and Launch Excellence approaches and deployment for consistent utilization across GCSO teams to elevate in asset strategy creation to propel winning product launches
Continue to identify build meaningful capability expansion within GCSO and in connection to the regions

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability insurance
Business accident insurance
Group legal insurance
Company’s consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation – 120 hours per calendar year
Sick time - 40 hours per calendar year
Sick time - 56 hours per calendar year (for employees who reside in the State of Washington)
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member
Condolence Leave – 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours