Director, Collaboration, Workplace & PAAS

Waste Management, Inc. (WM)•Houston, TX

About The Position

Waste Management is actively seeking a Director of Collaboration, Workplace & PAAS who will play a pivotal role in overseeing our collaboration and application initiatives. This visionary leader will be responsible for shaping and driving the overall strategy and day-to-day operations required to deliver robust, high-performing, scalable, and secure collaborative services that are tightly aligned with the evolving goals and needs of our business.

Requirements

Minimum of 10 years of experience in Collaboration or PAAS solutions, with at least 5 years in a leadership role overseeing those teams.
In-depth knowledge of voice services, collaboration solutions (M365), and AV technologies.
Proven ability to lead and inspire teams, drive change, and deliver results in a fast-paced, dynamic environment.
Strong problem-solving and analytical skills, with the ability to make data-driven decisions and manage complex projects.
Excellent written and verbal communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
Bachelor's Degree (accredited) in Computer Science, MIS, Finance or similar area of study or, in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience
Eight (8) years of prior work experience (in addition to education requirement) within Information Technology

Responsibilities

Strategic Leadership: Develop and execute the strategic roadmap for Collaboration, Workplace & PAAS, aligning with Waste Management's long-term goals and ensuring seamless integration with other technology and business initiatives.
Operational Excellence: Oversee the design, implementation, and management of robust and scalable Collaboration, Workplace & PAAS services, ensuring high availability, redundancy, and disaster recovery capabilities.
Team Leadership: Lead, mentor, and develop a high-performing team of professionals, fostering a culture of innovation, collaboration, and continuous improvement.
Vendor Management: Establish and manage relationships with key vendors and service providers, negotiating contracts, monitoring performance, and ensuring compliance with service level agreements.
Security and Compliance: Ensure that all Collaboration, Workplace & PAAS solutions comply with industry standards, regulations, and best practices for security, privacy, and data protection.
Budget Management: Develop and manage the budget for Collaboration, Workplace & PAAS initiatives, optimizing costs while achieving desired outcomes.
Performance Monitoring: Implement and maintain monitoring and reporting systems to track the performance and health of Collaboration, Workplace & PAAS solutions, identifying and addressing issues proactively.
Stakeholder Engagement: Collaborate with cross-functional teams, including IT, operations, and business units, to understand their needs and ensure that Collaboration, Workplace & PAAS support their requirements.