Director, Cloud Engineering - OS & Data Management

FICO

7d•Remote

About The Position

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity "FICO is seeking a Director who thrives in providing leadership and accountability to the Infrastructure & Data space within a fast-paced cloud environment. This position will be heavily involved in working with architects to implement and deliver the future vision, while balancing that with improving maintenance and support of existing tooling and processes with additional automation and usage of AI technologies. The successful candidate will be adept at managing priorities within the same set of resources, ensuring customer satisfaction across both internal and external stakeholders." – VP, Cloud Engineering

Requirements

Expert knowledge and experience in management of OS level management within a cloud environment, both engineering and operational.
Proven leadership experience with the ability to deliver complex projects on time and within scope.
Deep understanding of containerization (Docker), orchestration (Kubernetes), and microservices architectures.
Familiarity with infrastructure as code tools like Terraform, CloudFormation, or Ansible.
Understanding of logging, monitoring, tracing at the infrastructure layer in large-scale distributed systems.
Experience with real-time analytics platforms and handling streaming data.
Experience in effective integration go AI into both project and daily activities.
Experience with using technologies to drive scalability and building end to end autonomous scaling systems within infrastructure.
Advanced experience working in an Cloud Environment.
Understanding of security considerations, including data encryption and access controls.

Nice To Haves

Certifications such as AWS Certified Solutions Architect are a plus.

Responsibilities

Collaborate with service management resources to manage and prioritise project backlog.
Work with architects to deliver and onboard a future vision (tooling, processes, design, etc.), such that it meets stakeholder requirements.
Maintain and, where possible, assist in improvement of existing tooling, processes and designs to assist in meeting short term requirements, while aligning with longer term vision..
Collaborate with stakeholder teams to successfully integrate into business processes and engineering (e.g. CI/CD pipelines) in a supportable and scalable manner.
Assist in creating standards, policies, self-service automation, and general implementation of agreed designs.
Mentor and guide team members on best practices, fostering a culture of continuous learning and improvement.
Stay abreast of emerging technologies in the space, and more generally and ensure these are added to training regimes where applicable.
Play a role in incident management escalations, utilizing tooling and processes to optimize troubleshooting capabilities, and to ensure continuous improvement.
Ensure solutions comply with industry standards and security regulations, safeguarding data integrity and privacy.

Benefits

An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

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