Director, Clinical Services

Lifepoint Health • Holyoke, MA

4d

About The Position

Valley Springs Behavioral Health Hospital is operated jointly with Lifepoint Behavioral Health and Baystate Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Director of Clinical Services joining our team, you’re embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
Valley Springs Behavioral Health Hospital offers compassionate, high-quality inpatient and outpatient mental health and co-occurring treatment for teens, adults, and seniors. We provide a full-range of evidence-based medical and clinical services in a state-of-the-art healing environment. Programs include inpatient mental health and co-occurring treatment, Partial Hospitalization Programs (PHP), and Intensive Outpatient Programs (IOP).
The Director of Clinical Services oversees all clinical treatment programming for patients receiving psychiatric and substance abuse services across inpatient settings within the Behavioral Health Hospital. This role ensures delivery of high‑quality, integrated clinical care by providing leadership and supervision to the therapist team, including oversight of individual and group, and counseling services. The Director is responsible for developing and implementing therapeutic modalities, ensuring accurate and compliant clinical documentation, and guiding effective discharge planning for optimal patient transitions. This position actively participates in regulatory surveys, leads performance improvement initiatives, collaborates with the hospital’s leadership team, and supports staff through ongoing evaluation, coaching, and adherence to clinical standards. The Director plays a key role in maintaining treatment integrity, patient engagement, and overall clinical excellence across the hospital’s behavioral health programs.
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.

Requirements

• Master’s degree from an accredited school of social work is required.
• A current unencumbered clinical social work license (LCSW) is required.
• In the absence of LCSW credentials, qualification for this position is contingent on the Hospital employing another LCSW per CMS’ Condition of Participation guidelines.
• CPR certification and Handle with Care within 30 days of employment and prior to any patient contact.
• A knowledge of psychiatric and chemical dependency treatment principles required.

Nice To Haves

• Previous experience in inpatient psychiatric healthcare preferred.
• Previous management experience at the Director level preferred.

Responsibilities

• Oversees all clinical treatment programming for patients receiving psychiatric and substance abuse services across inpatient settings within the Behavioral Health Hospital.
• Ensures delivery of high‑quality, integrated clinical care by providing leadership and supervision to the therapist team, including oversight of individual and group, and counseling services.
• Responsible for developing and implementing therapeutic modalities, ensuring accurate and compliant clinical documentation, and guiding effective discharge planning for optimal patient transitions.
• Actively participates in regulatory surveys, leads performance improvement initiatives, collaborates with the hospital’s leadership team, and supports staff through ongoing evaluation, coaching, and adherence to clinical standards.
• Plays a key role in maintaining treatment integrity, patient engagement, and overall clinical excellence across the hospital’s behavioral health programs.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees