Director, Clinical Opns Center

Atlantic Health System•Florham Park, NJ

About The Position

The Director Clinical Ops will be responsible for managing the operational activities, projects, and team members within the Clinical Operations (Bed Management) Department. Works collaboratively with multiple teams at all AHS facilities, including external partners and vendors. Acts as the System Operational liaison for defined regions/hospitals. Primary responsibilities include: strategic oversight and operational leadership of hospital-wide patient flow, including bed assignment, patient transport, and inter-facility transfers.

Requirements

Director, 5-7 years of leadership/management experience – Master’s Degree or equivalent combination of education/experience.
All legally/reasonably expected certifications needed for function and level.
Works on issues of diverse scope where analysis of issues, data & processes requires multiple factor evaluation.
Makes decisions on work processes, operational plans and schedules, to achieve objectives established by senior management; consequences of erroneous decisions or recommendations include critical delays and modifications to projects or operations with substantial expenditure of time, human resources, and funds, and may jeopardize future system activity.
Assists leadership in setting strategic direction for key programs; Competent to work at very high levels in multiple knowledge areas or functions.
Manages scheduling of work assignments, daily priorities and directing the work of staff

Responsibilities

Leadership & Strategy
Direct and manage the Bed Management team, including supervisors, coordinators, and transport staff.
Develop and implement system-wide strategies to optimize bed utilization and reduce patient wait times.
Develop and implement strategic plans to improve patient throughput and reduce length of stay.
Serve as a subject matter expert (SME) for system-wide initiatives related to capacity management.
Operational Oversight
Monitor and manage daily hospital census and bed availability.
Oversee daily bed huddles and manage escalation protocols during capacity constraints.
Coordinate intra- and inter-facility patient transfers.
Lead daily bed huddles and communicate “bed alert” protocols during high census periods.
Collaborates closely with the Hospital Leadership team to implement organizational strategic plans and objectives, based on the mission and vision
Strategic Plan: Construction/Facilities Liaison
FTE analysis / Productivity Tracker Analysis
Monthly leadership meetings
Budget review and prep
Data Analysis/Reporting
Monitor real-time dashboards and analytics to track patient flow and capacity
Analyze throughput metrics and trends to identify bottlenecks and opportunities for improvement
Ensure compliance with Joint Commission standards and other regulatory requirements.
Maintain and update policies and procedures related to bed management.
Participates in hospital leadership meetings, to ensure operational awareness and ability to get involved when appropriate.
Must be self-directed and an independent thinker able to manage complex assignments and responsibilities
Partner with leadership to define system-wide initiative goals, objectives, timelines, and budgets; assess outcome of completed initiatives
Manages the efficient and effective use of operation resources – space, material, equipment, staff, and information.
Collaborate with leadership in assessing and executing strategies; conducts research, identifies industry standards and new innovative practices for analysis; prepares operation analysis, flow charts, presentations, and reports
Emergency/Crisis Management & coordination as needed
Other related duties as requested.

Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance