Director, Clinic Operations

The University of ToledoToledo, OH
2d

About The Position

Responsible for oversight of planning and managing the assigned service line clinics in a manner that promotes the UTMC Mission, Vision and Values of Teamwork, Quality and Service. Responsibilities include high quality, fiscally responsible care, and services for the general UTMC population served. Administrative and operational responsibilities include successful development, growth, and strategic integration of the assigned service line clinics. Specific responsibilities will focus on 1) business plans and partnerships with the leadership of UTMC and the appropriate chair and/or chief, while identifying and monitoring key service line targets and metrics; 2) preparing budgets and ensuring the practice operates within the financial targets; 3) increasing clinic growth and revenue; and 4) management of daily operations to promote an environment of quality and efficiency in a professional manner.

Requirements

  • Bachelor’s required with MBA/MHA preferred.
  • 5-7 or more years of previous management experience required.
  • Strong understanding of Ambulatory Network/Providers required.
  • Strong ability to collaborate with physicians, chairs, chiefs, and other departments.
  • Demonstrated ability in critical thinking, analysis and business plan development required.
  • Demonstrated ability to collaborate effectively within complex organizational structures required.
  • Demonstrated ability to communicate effectively either verbally or orally required.
  • Demonstrated ability to develop teams and manage successful outcomes required.
  • Required to work flexible hours including evenings, weekends, and holidays.
  • Previous experience with accreditation including the Joint Commission

Nice To Haves

  • Bachelor’s required with MBA/MHA preferred.
  • Demonstrated ability in strategic planning, to include specific areas of outreach and marketing preferred.

Responsibilities

  • business plans and partnerships with the leadership of UTMC and the appropriate chair and/or chief, while identifying and monitoring key service line targets and metrics
  • preparing budgets and ensuring the practice operates within the financial targets
  • increasing clinic growth and revenue
  • management of daily operations to promote an environment of quality and efficiency in a professional manner
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