Director, Client Coding Integration

Ensemble Health Partners • Philadelphia, PA

1d

About The Position

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. As the Director of Client Coding Integration at Ensemble, you'll spearhead the development and refinement of our strategic approach to coding operations. You'll play a pivotal role in overseeing client coding service processes, ensuring seamless integration, and optimizing workflows. Your responsibilities include onboarding new clients, enhancing provider clinical documentation practices, and nurturing client relationships. Collaborating closely with senior leadership, you'll contribute to operational planning, uphold service commitments, and implement internal controls. With a keen focus on customer satisfaction, you'll champion Ensemble's reputation as a top-tier service provider, consistently surpassing expectations.

Requirements

• Certified Coding Specialist (CCS)
• Certified Coding Specialist - Physician (CCS-P)
• RHIT (Registered Health Information Technician)
• RHIA (Registered Health Information Administrator) through AHIMA (American Health Information Management Association)
• AAPC's (American Academy of Professional Coders) Certified Professional Coder (CPC®) credential
• Certified Professional Coder - Hospital (CPC-H®)
• Certified Outpatient Coder - Hospital (COC®)
• Or other approved job relevant certification.
• People Leadership Experience 5 to 10 Years
• Job Experience 5 to 7 Years

Nice To Haves

• Proven work experience in areas of process reengineering and project management strongly preferred.
• PC skills ‐ demonstrates proficiency in Excel, Power Point, etc.
• Ability to work in multiple EMR systems ( EX:Meditech, AllScripts, Cerner, Power Chart, Epic)

Responsibilities

• Sets overall coding direction and strategic guidance for client Leadership teams
• Ensures alignment with organizational goals and objectives and collaborates closely with PRC Coding Operations to proactively identify and resolve complex client issues.
• Drives a culture of accountability and transparency by ensuring active engagement of client leadership in coding reporting with physicians and leads high-level discussions with client leadership and physicians to enhance customer satisfaction.
• Cultivates and maintains strategic partnerships with client leadership and providers and acts as an escalation liaison between Ensemble PRC Coding Operations and practice management.
• Fosters strategic working relationships with clients through targeted initiatives and monthly report outs.
• Address critical issues, facilitates committee meetings, and provides strategic updates to key internal and external business leaders.
• Proactively manages significant operational issues within practice operations and coding teams.
• Ensures teams are addressing coding backlogs, practice backlogs, and quality issues through effective communication and escalation pathways.
• Drives innovation and knowledge sharing initiatives within Coding Operations.
• Identifies and implements process improvements to optimize service delivery and cost-effectiveness.
• Oversees comprehensive coding training and education programs for physicians and client leadership.
• Ensures transparency of coding accuracy and opportunities for improvement.
• And facilitates seamless management of provider coding changes Leads the performance review process for all direct and indirect reports, ensuring alignment with organizational objectives and professional development goals.
• Assists in the development and management of strategy, specific goals, objectives, incentive metrics, budgets, and performance standards.
• And contributes to the development of strategic direction for Ensemble Coding Operations.

Benefits

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees