(USA) Director, Business Strategy

Walmart•Bentonville, AR

23h•Onsite

About The Position

This position is responsible for developing the organizational vision and strategic execution plan through industry and market analysis, defining performance metrics, and communicating progress to senior leadership. The role oversees change initiatives, including identifying desired changes, validating value, managing project plans, assessing readiness, and ensuring timely execution. It also directs the development and implementation of process improvements for merchandising, involving consultation with leadership, reviewing reports, identifying barriers, and benchmarking competitors. The Director leads the prioritization and execution of key business strategies and communication through cross-functional initiatives, business programs, and associate training. Overall direction is provided by analyzing business objectives and customer needs, developing and implementing strategies, managing costs, determining resource requirements, evaluating processes, and fostering continuous learning. The role involves developing strategies to attract and retain a skilled workforce through talent diagnosis, recruitment, development, mentorship, and succession planning. It cultivates an ethical environment by integrating values, addressing non-compliance, and supporting the Open Door Policy. The Director leverages internal and external partnerships for business goals and community involvement, builds high-performing teams, and promotes a culture of belonging and respect. Key aspects include talent development through feedback, coaching, and mentoring, building strong relationships, and communicating effectively. The position requires maintaining high standards of integrity, ethics, and compliance, modeling Walmart values, and supporting the company's regenerative goals. It ensures teams follow legal and company policies, promotes an environment for sharing concerns, and acts as an altruistic servant leader. The Director delivers business results by prioritizing the customer, applying an omni-merchant mindset, and driving Every Day Low Prices. This involves adopting a holistic perspective using data, analytics, and customer insights. The role emphasizes striving for excellence by continuously improving, demonstrating curiosity, seeking feedback, fostering innovation, and exhibiting resilience, while driving continuous improvements, supervising new technology adoption, and supporting digital disruption.

Requirements

Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 6 years’ experience in retail merchandising, operations management, or related area OR 8 years’ experience in retail merchandising, operations management, or related area.
2 years’ supervisory experience.

Nice To Haves

Leading a cross-functional team
Masters: Computer Engineering
Masters: Computer Science
Masters: Mathematics
Masters: Supply Chain
Masters: Transportation

Responsibilities

Develops the organizational vision and the strategic execution plan by performing industry and market analysis, defining metrics to track performance, communicating the organizational vision and strategic execution plan, developing decision-making frameworks, and communicating progress and measures of success to senior leadership, key stakeholders, and suppliers.
Oversees change initiatives by identifying and defining desired change and processes, validating value and priority, overseeing project plans to implement processes, assessing readiness for change, managing expectations, adjusting approaches to have change adopted by the entire organization, and ensuring timely project management from pilot to the execution stage.
Oversees the development and implementation of process improvements to improve business results by overseeing the evaluation and execution of multiple projects for merchandising, directing the consultation with leadership regarding solutions, touring formats, reviewing merchandising reports, leveraging customer and operational needs across the division to identify barriers and obstacles that impact performance across the division, and benchmarking competitors' merchandising programs.
Oversees the development, prioritization, and execution of key business strategies and communication by leading cross-functional initiatives that impact store and corporate processes, overseeing the development of business programs and initiatives, customer and company communications, and associate training content.
Provides overall direction by analyzing business objectives and customer needs, developing, communicating, building support for, and implementing business strategies, plans, and practices, analyzing costs and forecasts and incorporating them into business plans, determining and supporting resource requirements, evaluating operational processes, measuring outcomes to ensure desired results, identifying and capitalizing on improvement opportunities, promoting a customer environment, and demonstrating adaptability and sponsoring continuous learning.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning, and leveraging the capabilities of new and existing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices, developing consequences for violations or noncompliance, and supporting the Open Door Policy.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives, engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives, and supporting associate efforts in these areas.
Builds high-performing teams, seeks and embraces differences in people, cultures, ideas, and experiences, creates a workplace where all associates feel seen, supported, and connected through a culture of belonging so associates thrive and perform, and drives a positive associate and customer/member experience for all.
Creates a discipline and focus around developing talent through feedback, coaching, mentoring, and developmental opportunities, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments, supporting strategies and driving initiatives that attract and retain the best talent.
Builds strong and trusting relationships with team members and business partners, works collaboratively and cross-functionally to achieve objectives, and communicates and listens attentively with energy and positivity to motivate, influence, and inspire commitment and action.
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values and leads by example to foster our culture, and supports Walmart's goal of becoming a regenerative company by taking action to advance opportunity, sustainability, community and integrity (e.g., creating fair opportunities for associates and suppliers, driving local giving efforts).
Ensures that teams follow the law, our code of conduct, and company policies, promotes an environment where associates feel comfortable sharing concerns, and models our culture of non-retaliation, listens to concerns raised by associates and takes action, and enables others to do the same, holding self and teams accountable for achieving results in a way that is consistent with our values.
Acts as an altruistic servant leader and is consistently humble, self-aware.
Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and acting with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.
Adopts a holistic perspective that considers data analytics, customer/member insights, and different parts of the business when making plans and implementing strategies.
Consistently raises the bar and seeks to improve, demonstrates curiosity and a growth mindset, seeks feedback, asks thoughtful questions, and fosters an environment that supports learning, innovation, learning from mistakes, and intelligent risk-taking, and exhibits resilience in the face of setbacks.
Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart's business model.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)
Annual or quarterly performance bonuses
Stock