Director, Business Strategy

Samsung Electronics•Englewood Cliffs, NJ

2d•$224,000 - $245,500

About The Position

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions, and network systems. For more than four decades, Samsung has driven innovation, economic growth, and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services, and AI technology, we’re creating smarter, sustainable, and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role and Responsibilities This role is for a Director of Business Strategy, supporting the SVP of the Customer Care organization. The position will focus on key project management to drive business initiatives, ensuring alignment with strategic goals and delivering measurable results. The successful candidate has a wide range of experience and is able to use professional concepts and company objectives to resolve complex issues in creative and effective ways. Lead key project management efforts to support business initiatives, ensuring alignment with organizational objectives. Develop and execute strategic plans to drive growth and innovation within the Customer Care business. Determines methods and procedures for new assignments and coordinates others' tasks. Collaborate with cross-functional teams to identify opportunities for process improvement and operational efficiency. Exercise judgement in selecting methods, techniques, and evaluation criteria to obtain results. Analyze market trends, competitor strategies, and internal performance data to inform decision-making on complex issues. Anticipate and identify critical risk factors based on internal and external factors and provide actionable insights and recommendations to senior leadership to support strategic planning and execution. Manage activities to prepare messages that are shared across the business organization to address urgent internal and external tasks in support of the SVP’s management activities.

Requirements

Bachelor's degree in Business, Finance, or a related field.
12 years of experience with a Bachelor's Degree or 10 years of experience with a Master's Degree.
Proven experience in business strategy and project management.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.

Nice To Haves

Experience in the Consumer Electronics industry.
Familiarity with cross-functional project management methodologies.
Advanced proficiency in data analysis and visualization tools.
Experience working with senior leadership and across all levels of the organization to drive strategic initiatives

Responsibilities

Lead key project management efforts to support business initiatives, ensuring alignment with organizational objectives.
Develop and execute strategic plans to drive growth and innovation within the Customer Care business.
Determines methods and procedures for new assignments and coordinates others' tasks.
Collaborate with cross-functional teams to identify opportunities for process improvement and operational efficiency.
Exercise judgement in selecting methods, techniques, and evaluation criteria to obtain results.
Analyze market trends, competitor strategies, and internal performance data to inform decision-making on complex issues.
Anticipate and identify critical risk factors based on internal and external factors and provide actionable insights and recommendations to senior leadership to support strategic planning and execution.
Manage activities to prepare messages that are shared across the business organization to address urgent internal and external tasks in support of the SVP’s management activities.