Director, Business Development
About The Position
As the Director of Business Development, you are responsible for identifying, developing, and closing new enterprise-level business opportunities. You’ll lead strategic growth efforts across key industries, forging strong relationships with decision-makers and positioning ReturnPro’s integrated solutions as essential to their returns management strategy. This role is high-impact and hands-on. You’ll be trusted to build meaningful relationships, shape solutions, and bring new clients into the ReturnPro ecosystem across our core verticals: SaaS, ReCommerce, and Reverse Supply Chain. At ReturnPro, Business Development isn’t about selling a product; it’s about solving a system-wide challenge and building long-term, mission-driven partnerships. You’ll have a direct hand in reshaping the future of returns and helping businesses become more sustainable and profitable at the same time.
Requirements
- Bachelor’s degree required; MBA or Master’s in Business, Supply Chain, or a related field preferred
- 5+ years of enterprise sales experience, preferably in SaaS, logistics, or B2B services
- Proven ability to build, manage, and close $500K+ deals with complex buying teams
- Experience selling into retail, manufacturing, or supply chain verticals strongly preferred
- Strategic thinker who can also execute with speed and precision
- Expert consultative seller with strong discovery, negotiation, and storytelling skills
- Self-starter who thrives in a fast-paced, high-growth environment
- Strong business acumen with an analytical mindset
- Proficient in CRM tools (Salesforce preferred), and Microsoft Office
- Excellent verbal and written communication skills
- Values aligned with ReturnPro’s culture: People-Centric Excellence, Adaptive Evolution, Practical Sustainability, and Value-Driven Partnerships
Responsibilities
- Develop and close new business opportunities with Fortune 1000 retailers, brands, and 3PLs.
- Lead end-to-end sales cycles across software, services, and marketplace offerings.
- Build trust and credibility with executive-level stakeholders and decision-makers.
- Craft tailored value propositions that connect to our clients' operational and financial goals.
- Manage complex, multi-stakeholder deals with strategic precision.
- Partner closely with internal teams (Product, Operations, Legal, Finance) to co-create solution roadmaps.
- Stay deeply informed on industry trends, competitor positioning, and client challenges.
- Build a robust sales pipeline through proactive prospecting, outreach, and networking.
- Support the development of proposals, RFPs, pricing strategies, and presentations.
- Help shape our go-to-market strategy through feedback and market insights.
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What This Job Offers
Job Type
Full-time
Career Level
Director
