Position Purpose: Responsible for the development of strategy, revenue growth, and customer experience for all end customer audiences leveraging the Andersen division channels. This leader will leverage insights from the audience group, marketing and industry factors (competitors, channel dynamics, customer relationships, building codes, product needs) to influence product deployment, marketing mix and influence the necessary deployment of sales resources required to support customer audiences to deliver world class customer experience and to win in the market. This leader must have specialized understanding of the customer audience and associations with other influencers to navigate and create vision for audience group. Position Responsibilities: Strategy Development – leverage market insights to determine the necessary deployment of product, marketing, sales, and support resources needed to achieve a targeted growth outcome in their “market” Ability to create vision and gain alignment and present strategic plans to segment/key account and channel leaders then convert that into an ongoing operational program with defined/measurable outcomes, resource planning and prioritization Balance and mitigate with customer/channel/audience/enterprise conflict, maintaining a clear vision for the greater good of the company and preserve the customer experience. Synthesizes and leverages data from all areas to make decisions for the audience group – champions CRM and technology. Influence and coach key people leaders and non-direct reports to rally towards team selling and create accountability within audience group for high performing teams. Foster collaboration between other functional leaders, marketing and stakeholders working to support the audience group and drive effective business decisions to grow the business. Leading Change – this role will drive change and support adoption of organizational initiatives and champion the go to market strategy and execution. Leader & coach of leaders and teams operating within a matrix organization. Provide leadership to foster and create accountability within teams. Build highly collaborative, result driven, customer focused and innovative teams.
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Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees