Director, Business Development (AI Services)

TaskUs

1d•$110,000 - $150,000•Remote

About The Position

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What can you expect in a Director, Business Development (AI Services) role with TaskUs: As a strategic driver of TaskUs’s expansion, you will spearhead growth within the U.S. AI ecosystem by acting as both a visionary hunter and a collaborative partner to our broader sales leadership team. You will work closely with vertical leads and help transform our GTM strategy. This role is uniquely designed for a builder who understands that the most complex AI transformations require multi-threaded pursuit strategies and a seamless hand-off between specialized expertise and sales ownership. While maintaining a foundation in account management, you will function as a strategic orchestrator, co-developing high-value account plans and lending technical credibility to enterprise deals alongside your peers. Your success is measured not just by individual wins, but by your ability to augment the entire sales organization, cementing TaskUs as the premier partner for AI services through shared intelligence and collective victory. By cultivating deep community ties and acting as a bridge between internal product leaders and external stakeholders, you will ensure that every engagement is a synergistic effort that scales our presence across the most competitive sectors of the AI landscape.

Requirements

5+ years of experience in B2B account management, customer success, business development, or client services
Ideally supporting enterprise accounts or high-growth startup organizations
Demonstrated ability to proactively generate new opportunities through relationship-building, in-person events, and ecosystem engagement.
Proven track record of managing and growing a portfolio of accounts with a structured and scalable approach
Experience working with technical or product-focused customers and translating their needs into talent or services solutions.
Energy and enthusiasm for participating in and helping shape the startup and AI community.
Excellent communication and organizational skills; comfortable operating in ambiguity while bringing structure through process and execution.
Data fluency, including experience using dashboards and metrics to inform strategy and performance.
Passion for delivering high-value customer experiences and aligning internal teams around client success.

Responsibilities

Spearhead the end-to-end sales cycle to secure high-value partnerships with enterprise organizations and high-growth AI startups across the United States.
Define and execute a targeted pursuit strategy for emerging AI sub-sectors, including LLM development, Computer Vision, and Generative AI innovators.
Collaborate with internal product and engineering teams to architect bespoke AI service solutions, including RLHF, adversarial testing, data curation, and model evaluation.
Build and maintain deep-rooted partnerships with CTOs, Heads of AI, and VP-level stakeholders to position the organization as a strategic extension of their engineering teams.
Act as a key stakeholder in the Go-To-Market process, translating market feedback into actionable sales tactics and refined service offerings.
Represent the organization as a thought leader and primary spokesperson at premier industry conferences, summits, and executive roundtables.
Manage a rigorous sales funnel with a data-driven approach, ensuring accuracy in forecasting and a consistent path to exceeding quarterly revenue targets.
Act as a frontline sensor for the organization, identifying shifts in the AI landscape, competitor positioning, and emerging client pain points.
Partner with Marketing, Operations, and Account Management to ensure a seamless transition from "signed deal" to "operational success" for all new clients.
Lead complex commercial negotiations, ensuring that agreements are mutually beneficial, scalable, and protective of the organization’s long-term interests.