About The Position

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! The Director - Business Analytics and Insights will guide the business analytics team to provide strategic insights and data-driven decision-making support across the organization. This role will be responsible for developing and implementing data strategies, managing data analytics projects, and ensuring the delivery of high-quality, actionable insights to drive business growth and efficiency.

Requirements

  • A bachelor’s degree in business, statistics, mathematics, data science, or computer science
  • 7+ years of related experience in analysis utilizing data management and visualization tools for presenting to management with at least 3 years in a leadership role
  • Working knowledge and proven track record successfully using tools such as: Tableau, MS Power BI, SSMS, SSRS, Python, R
  • Knowledge and understanding of the mortgage industry and the importance of the varied data collected, purchased, and/or used by business (e.g., mortgage servicing, title, diligence, insurance)
  • Intimately familiar with data modeling techniques
  • A professional who has an ownership mentality and can act as point of contact with our internal business customers
  • Ability to recognize the nuances & complexities in the details and synthesize those nuances into understandable outputs
  • Must be able to perform in a high-pressure environment, and be able to meet tight deadlines
  • Has superb written and verbal communication skills, as well as the ability to draft engaging and impactful messages and presentations for inspiring employees and clients
  • Solid organizational skills with the demonstrated ability to effectively prioritize
  • Strong collaboration and interpersonal skills across all levels of the organization
  • High degree of integrity

Responsibilities

  • Lead the Business Analytics team, fostering a culture of continuous improvement and professional development
  • Develop and implement the organization’s data analytics strategy in alignment with business goals
  • Collaborate with senior management to identify key business questions and data needs
  • Oversee the collection, storage, and analysis of large datasets
  • Ensure data integrity, accuracy, and security across all analytics processes
  • Oversee the creation of executive-level dashboards and reports that provide actionable intelligence and support decision-making
  • Manage multiple data analytics projects simultaneously, ensuring timely and successful delivery, and communicating status updates to stakeholders
  • Ensure compliance with internal policies and procedures related to data management and analytics
  • Partner with business operations leaders to fully understand their processes, potential cost savings pain points and/or future revenue growth, and assisting with business case development
  • Work with business optimization staff to identify areas of opportunity and areas of concern where data can help drive meaningful change and process improvement
  • Work with large datasets to uncover patterns, test hypotheses, and identify causal relationships using statistical models
  • Research and help resolve problem statements identified by line of business leadership
  • Help solve complex problems and proactively identify and mitigate risks
  • Work in a fast-paced and highly-collaborative environment
  • Perform other ad hoc tasks and projects.

Benefits

  • Paid Time Off (PTO)
  • Medical, Dental &Vision
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Paid Holidays
  • Company paid Life Insurance
  • Matching 401(k) Plan
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