Director, Bureau of Program Integrity

Commonwealth of Massachusetts•Boston, MA

2d•$125,000 - $135,000•Hybrid

About The Position

The Massachusetts OIG is at the forefront of promoting effective government and the responsible use of public money and property. The OIG is an independent state agency charged with preventing and detecting fraud, waste, and abuse in the use of public funds and public property. The OIG has broad oversight of how state and local governments use federal, state and local funds and property. The Office is led by the Inspector General of the Commonwealth, who is appointed by the Governor, Attorney General and Auditor. M.G.L. c. 12A, § 2. The OIG is organized into three bureaus: Specialty & General Government, Legal & Compliance, and Operations, Training & Publications. The bureaus focus on specific agencies, issues, or functions. See Welcome to the Office of the Inspector General | Mass.gov for more information about the OIG. Further details may be found at Chapter 12A (malegislature.gov). The Specialty & General Government Bureau The Specialty & General Government Bureau is managed by the Deputy Inspector General. This bureau safeguards public assets through oversight of specific agencies (both statutory and OIG - created divisions), special government funding (like pandemic relief), and more broadly, procurement, state and local government. The Bureau of Program Integrity Division (BPI) BPI monitors and oversees the quality, efficiency, and integrity of programs administered by of the Commonwealth's Executive Office of Health and Human Services (EOHHS) and works to detect, correct and prevent fraud, waste and abuse in the expenditure of funds for public benefits programs. BPI performs its work through reviews and investigations, and collaborative work with EOHHS and its agencies. BPI's oversight activities are varied, and the work involves identifying issues and making recommendations to improve the delivery of programs and services while protecting public funds. See Chapter 6A, Section 16V for more information about BPI's statutory mission. BPI Director: Position Overview The OIG is looking for a mission-driven individual to lead its Bureau of Program Integrity within the Specialty and General Government Bureau. The Director of BPI is responsible for (1) managing the division staff; (2) leading the Bureau's monitoring activities; (3) identifying priority areas for fraud, waste and abuse review; (4) working with EHS agencies to improve their intake and eligibility processes and data sharing; and (5) providing training to EHS agencies. The ideal candidate for Director is a strong manager and effective communicator with experience related to public benefit programs who can work collaboratively to achieve objectives. They will have experience conducting program reviews, investigations or compliance activities. They will be a resource for their team, advancing professional development and building capacity for growth in the division. Additionally, the successful candidate will be a strategic leader with the ability to understand and implement the Inspector General's vision into reality. This position reports to the Deputy Inspector General.

Requirements

At least 10 years' experience in related areas, such as public administration, public policy, policy analysis, program evaluation, public health, or compliance.
Substantive knowledge of public benefits programs, including eligibility criteria and intake procedures, eligibility regulations, case management systems, and controls for fraud prevention and detection.
At least ten years of management experience as a team leader or supervisor.
Strong time management skills with the ability to manage multiple projects and meet deadlines.
Excellent analytical skills that feature an evidence-based approach to analyzing issues and making recommendations.
Familiarity with Excel and other data tools to read and analyze data.
Excellent research, writing, and editing skills, including the ability to communicate complex information in a clear and concise manner.
Ability to keep meticulous and consistent documentation of projects, reviews, and investigations.
Strong interpersonal skills to build internal and external relationships.
Ability to represent the OIG in a professional and respectful manner.
Ability to remain flexible and to show initiative when completing assignments.

Nice To Haves

Relevant graduate or advanced undergraduate coursework, including public administration, public policy, policy analysis, social work, law, public health, or a business-related field such as compliance or nonprofit management.
Experience conducting investigations, program reviews or compliance.
Work experience related to EOHHS health and human service agencies and programs at the federal and state level.
Work experience in the fields of human services program administration or public health.
Excellent and demonstrated proficiency in MS Office 365 Outlook, Word, SharePoint, PowerPoint and other commonly used computer software applications.

Responsibilities

Developing projects and reviews focused on monitoring the quality, integrity and efficiency of EOHHS agencies and programs.
Formulating and presenting evidence-based findings and recommendations to EOHHS agencies and programs.
Leading meetings with senior leaders across EOHHS and its agencies about issues, findings and recommendations.
Supervising BPI's response to fraud, waste and abuse complaints.
Writing and editing timely, clear and accurate letters and reports to summarize findings and recommendations.
Ensuring that recommendations are implemented and conducting necessary follow-up with agencies and programs to achieve objectives.
Managing, developing and growing the division team of analysts and investigators.

Benefits

paid vacation
sick and personal leave time
health, dental and vision insurance through the Commonwealth's Group Insurance Commission
optional pre-tax health savings account plans
Employees also participate in the Commonwealth's state retirement plan, which may become a defined benefit plan for those who both vest and subsequently retire from state service.
opportunity to elect life insurance, long-term disability insurance, deferred compensation savings, tuition remission and pre-tax commuter account plans, along with other programs.
This position may be eligible for the federal Public Service Loan Forgiveness (PSLF) program administered by the federal government.

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