Director Building Services (Administrative Services Group)

Presbyterian Church USA•Louisville, KY

About The Position

The national offices of the Presbyterian Church (U.S.A.), A Corporation (“A Corp”) “PC(USA)”, based in Louisville Kentucky, serve with mid-councils, congregations, worshipping communities, and partner organizations to carry forth the mission of Jesus Christ. Approximately 400 individuals, diverse in race, age, gender, sexual orientation, faith, skills, and more, come together as colleagues to work for a world where justice reigns, peace prevails, and God’s love extends to all people. This community comprises the staff of national entities: the Interim Unified Agency, the Presbyterian Publishing Corporation, Presbyterian Women, Investment and Loan Program, and the Administrative Services Group. Basic Commitment: This position calls for a commitment to the mission of the Presbyterian Church (U.S.A.) as noted in its theological confessions, the Book of Order, and the actions of the General Assembly. Position Purpose: The Director of Building Services provides operational leadership and administrative oversight for facilities under the care of the Presbyterian Church (U.S.A.), A Corporation (A Corp), ensuring that properties operate safely, efficiently, and reliably while supporting the daily work of employees, tenants, and ministry partners. Serving as the organization’s senior facilities operator, the Director oversees building operations, housekeeping, security services, preventive maintenance programs, safety and compliance efforts, vendor relationships, tenant coordination, and facilities budgets. The Director leads facilities staff and contracted service providers, ensuring consistent service delivery across assigned properties, including additional sites as the organizational footprint evolves. Following the negotiation and execution of tenant agreements by senior leadership, the Director administers those agreements, supports positive tenant relationships, and ensures compliance with lease terms and building policies. The role is entrusted with clear operational authority and responsibility for day-to-day decision-making, while partnering with senior leadership on matters that carry broader organizational or strategic impact.

Requirements

Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field (or equivalent professional experience).
Professional certification such as: Real Property Administrator (RPA) Certified Facility Manager (CFM)
5–8 years of progressively responsible facilities or property operations leadership.
Experience managing commercial, nonprofit, institutional, healthcare, higher education, or similarly complex facilities.
Experience managing infrastructure projects.
Demonstrated success overseeing building operations, vendor relationships, and operating budgets
Working knowledge of regulatory compliance and building systems.
Strong skills in planning, executing, and overseeing building services projects.
Ability to interact and communicate collaboratively with individuals from different racial, ethnic, cultural and theological backgrounds
Ability to work under ambiguous situations and to deal with change.
Proven ability to be accountable and to deliver excellence.
Ability to instill an atmosphere of caring and support without compromising operating principles
Strong customer/client service orientation as part of a shared services model

Nice To Haves

Understanding of the Presbyterian Church (U.S.A.)
Ability to speak one or more languages other than English very helpful.

Responsibilities

Oversee the day-to-day operations of assigned facilities, including multi-site locations.
Ensure buildings, grounds, furnishings, and equipment are maintained to high standards of safety, functionality, and appearance.
Implement workplace and space improvements in partnership with senior leadership.
Identify operational risks and infrastructure concerns and elevate recommended solutions when appropriate.
Ensure reliable performance of all major building systems, including HVAC, electrical, plumbing, fire protection, and security, through structured preventive maintenance programs that minimize downtime and extend asset life.
Monitor utility consumption and building performance metrics to support energy efficiency and environmental responsibility initiatives.
Provide direct oversight of housekeeping and security operations, both direct staff and contracted providers, establishing clear service expectations and monitoring performance.
Maintain appropriate building access protocols, after-hours use procedures, and incident response practices.
Direct comprehensive building safety and emergency preparedness programs while ensuring compliance with local, state, and federal regulations, including ADA and life-safety requirements.
Coordinate required inspections, certifications, and insurance-related walkthroughs.
Partner with Legal & Risk Management Services to address incidents, environmental concerns, and workplace safety initiatives.
Maintain the capital replacement schedule and lead construction, renovation, and tenant improvement projects from approval through completion in support of long-range facility planning.
Develop and administer the annual building services operating budget, monitoring expenses, authorizing purchases, and approving invoices in accordance with organizational policies.
Lead procurement efforts and maintain effective relationships with service providers and contractors, negotiating service agreements and monitoring vendor performance to ensure quality and value.
Partner with Legal & Risk Management Services to confirm contracts meet A Corp requirements.
Administer tenant agreements following execution by senior leadership, serving as the primary operational contact and ensuring compliance with lease terms and building policies.
Monitor tenant obligations and coordinate tenant improvements, moves, and operational needs in partnership with Finance & Accounting and Legal & Risk Management Services.
Foster professional, service-oriented relationships that contribute to long-term occupancy stability.
Supervise facilities, housekeeping, and security teams, both direct staff and contracted partners, ensuring high service standards, accountability, responsiveness, and strong coordination across the A Corp.
Other duties as assigned.