Director, Branch Banking - Central Nebraska & South Dakota

First National Bank

1d•$112,937 - $191,995•Hybrid

About The Position

The Director, Branch Banking leads a geographic region of FNBO branches, driving sales growth, exceptional customer experiences, operational excellence, and talent development while managing risk and compliance. This role requires a dynamic leader who spends approximately 60% of their time in branches, coaching teams, strengthening performance, and ensuring consistent delivery of FNBO's mission and values across all locations. Reporting to the Vice President of Branch Banking, you'll balance the dual priorities of people leadership and business results—developing high-performing branch managers while fostering strong internal partnerships and community relationships that enhance FNBO's reputation and market presence.

Requirements

Bachelor's degree in Business Administration, Finance, a related field, or equivalent experience.
5+ years branch management experience.
Proven track record of sales performance management.
Strong knowledge of banking regulations, compliance, and risk management.
Ability to motivate and inspire teams to achieve exceptional results.
Commitment to community engagement and corporate social responsibility.
In-branch presence at least 60% of the time
Leadership: Strong people management and development capabilities
Communication: Excellent verbal and written communication skills
Analytical Skills: Data-driven decision-making and problem-solving abilities
Relationship Building: Strong partnership and collaboration skills
Change Management: Demonstrates ability to adapt to change and motivate the team

Responsibilities

Champion FNBO's mission, values, and culture across all branch locations in your region
Provide strategic direction and hands-on coaching to branch managers, fostering excellence, continuous improvement, and collaboration
Conduct regular 1:1 meetings with branch managers to review goals, provide coaching, and remove barriers to success
Organize and facilitate bi-monthly manager meetings to align teams, share best practices, and drive accountability
Recruit, hire, and develop branch managers who exemplify FNBO's leadership traits and values
Conduct annual Manager Once Removed (MOR) meetings with all employees across your region
Build a robust talent pipeline by identifying and developing future branch managers and organizational leaders
Lead change management initiatives, ensuring smooth implementation of new policies, procedures, and strategic initiatives
Hold branch managers accountable for recruiting quality talent, improving employee experience and maintaining appropriate levels of turnover.
Drive accountability by analyzing branch performance metrics and partnering with managers to implement corrective actions
Ensure branch managers conduct effective Power Meetings that motivate teams and accelerate growth
Leverage Salesforce to monitor, manage, and optimize sales activities and performance across the region
Set clear performance expectations and provide data-driven feedback to maximize results
Ensure all branches maintain strict adherence to corporate policies, operational procedures, and risk management protocols
Deliver consistent operational standards and customer service excellence across every location
Partner with branch managers to resolve escalated operational challenges and internal issues
Participate in activities that support FNBO's Community Reinvestment Act (CRA) program
Champion a customer-first approach that reflects FNBO's commitment to exceptional service
Build a customer-centric culture through teamwork, accountability, and continuous improvement
Resolve escalated customer complaints with professionalism and urgency
Monitor customer feedback and implement improvements
Represent FNBO in the community through participation in philanthropic activities, events, and board service
Hold teams accountable for meaningful community engagement that strengthens FNBO's local presence
Develop and maintain strategic relationships with key business partners and community leaders
Collaborate cross-functionally with business partners, such as Small Business, Mortgage, Commercial Banking, Wealth Management, and other departments to deliver seamless customer experiences and drive integrated growth strategies