Director, Benefits

Post Holdings Inc.•Brentwood, MO

17h•Hybrid

About The Position

The Post Holdings Total Rewards team works collaboratively to administer benefits plans and programs intended to attract and retain employees across the enterprise. In this role, you will manage the day-to-day operations and administration of various employee benefit programs in the U.S. and Canada, including but not limited to health and welfare programs (medical, dental, prescription drug, well-being, life and disability), retirement (defined contribution and defined benefit), health spending accounts, flexible spending accounts and employee assistance programs, consistent with corporate objectives and Human Resources strategy. You will also serve as a key leader in delivering projects to evaluate and improve operations and administration.

Requirements

7-10 years of progressive experience in benefits administration, including at least three years in a leadership role with managerial experience
Managing the implementation of benefit programs/carriers/vendors, as well as benefit vendor management
Well-organized with solid analytical skills, excellent oral and written communication skills, proactive approach to file handling and caseloads
Comprehensive knowledge of benefits laws, regulations, and compliance requirements
Capable of leading teams, influencing stakeholders, and driving change
Able to work independently as well as within a team environment
Efficient work habits with a hands-on approach
Able to manage and prioritize multiple projects
Possess strong organizational skills
Able to identify and resolve problems quickly
Excellent communication and presentation skills
Creative problem solver who is open to new ideas and new approaches
Proficiency in Microsoft Office and benefits management software
Able to handle sensitive and confidential information
Bachelor’s degree in a relevant field, such as Business Administration, Education, Finance, Management, Human Resources, Accounting, or equivalent experience

Nice To Haves

Professional certification (e.g., CEBS, PHR, SPHR) is a plus

Responsibilities

Manages benefit programs – including certain executive benefits – with a strategic focus on efficiency, cost control, and compliance across the U.S., Canada, and other global regions.
Supports U.S. and Canadian annual open enrollment process with vendors, including testing of open enrollment system
Creates clear materials for benefits communications and presentations to ensure employee understanding and appreciation of benefit programs, often in collaboration with HR Communications, HR Service Delivery, and external communication partners
Oversee administrative teams with external vendors to ensure work is completed and employee experience is up to standards
Manage the monthly vendor billing process, including reviewing invoices, reconciling enrollment data, identifying discrepancies and coordinating with vendors and internal teams to ensure timely and accurate payment
Coordinates and consults with auditors and HRIS team to develop, install and monitor benefits input, employee deductions processing and production of various management and ad hoc reports
Accountable for ensuring that benefit plan deductions and calculations are established and calculating correctly in the HRIS system and that changes related to compensation are made timely and accurately
Provides for training and development opportunities by either facilitating programs or identifying external sources to deliver programs
Research and implement new third-party vendors/administrators, as needed
Responds to administrative and policy questions escalations from team
Resolves highly complex employee benefits issues and partners with HR Service delivery and vendors on issue resolution to ensure quick, equitable and courteous response
Identifies, develops and implements ongoing process improvements and efficiencies
Ensures compliance with governmental regulations related to benefit programs and labor law, including ERISA, FMLA, and HIPAA. This includes required filings, testing and audits and SOX compliance
Manage and provide guidance to a team of benefits employees through training, coaching, and mentoring.
Other duties and responsibilities as assigned