Director Automation and Analytics

AdventHealth•Altamonte Springs, FL

41d

About The Position

Responsible for providing leadership to deliver actionable analytical insights that drive targeted operational improvement and develop automations to enhance efficiency and financial performance across the organization's Revenue Cycle for both Acute operations and the Physician Billing. This role partners with corporate Revenue Cycle leaders and Divisional Revenue Cycle leaders to improve the execution of Automation and Analytics functions and support other strategic priorities. The role ensures the successful design, implementation, and maintenance of scalable automation technologies and robust analytics platforms. This position requires experience in a large, complex, matrix organization with proven leadership and a track record of leading large projects with varying stakeholders.Responsible for providing leadership to deliver actionable analytical insights that drive targeted operational improvement and develop automations to enhance efficiency and financial performance across the organization's Revenue Cycle for both Acute operations and the Physician Billing. This role partners with corporate Revenue Cycle leaders and Divisional Revenue Cycle leaders to improve the execution of Automation and Analytics functions and support other strategic priorities. The role ensures the successful design, implementation, and maintenance of scalable automation technologies and robust analytics platforms. This position requires experience in a large, complex, matrix organization with proven leadership and a track record of leading large projects with varying stakeholders.Responsible for providing leadership to deliver actionable analytical insights that drive targeted operational improvement and develop automations to enhance efficiency and financial performance across the organization's Revenue Cycle for both Acute operations and the Physician Billing. This role partners with corporate Revenue Cycle leaders and Divisional Revenue Cycle leaders to improve the execution of Automation and Analytics functions and support other strategic priorities. The role ensures the successful design, implementation, and maintenance of scalable automation technologies and robust analytics platforms. This position requires experience in a large, complex, matrix organization with proven leadership and a track record of leading large projects with varying stakeholders.Responsible for providing leadership to deliver actionable analytical insights that drive targeted operational improvement and develop automations to enhance efficiency and financial performance across the organization's Revenue Cycle for both Acute operations and the Physician Billing. This role partners with corporate Revenue Cycle leaders and Divisional Revenue Cycle leaders to improve the execution of Automation and Analytics functions and support other strategic priorities. The role ensures the successful design, implementation, and maintenance of scalable automation technologies and robust analytics platforms. This position requires experience in a large, complex, matrix organization with proven leadership and a track record of leading large projects with varying stakeholders.

Requirements

Bachelor's Degree
5 years leadership experience

Nice To Haves

Master's Degree
Project Management skills and / or certifications
Epic EMR certifications in related areas
Revenue Cycle certifications, such as the Certification in Healthcare Financial Professional (CHFP)

Responsibilities

Oversees the Analytics team to develop and maintain data analytics and reporting tools that enables early detection of operational risks as well as performance gaps, and supports data-driven decision making for Revenue Cycle leaders at all levels across the enterprise
Oversees the execution and implementation of Revenue Cycle strategic initiatives involving robotic process automation (Automation) and AI
Establishes realistic internal SLAs and Key Performance Indicators for relevant support functions; sets clear, compelling goals for the Analytics and Automation team leaders, and holds them accountable for performance, cultivating the climate for open and frequent communication
Serves as a liaison between Revenue Cycle functional area teams and executive leadership to help conceptualize and translate in-depth data analysis into actionable business insights
Responds to escalations of key issues from the Automation and Analytics teams and collaborates with team members to identify resolution and alternative plan of action
Fosters collaboration between Automation and Analytics teams with the broader PI and Business Support department
Ensures alignment of Automation and Analytics teams with the broader Revenue Cycle and enterprise strategic objectives
Follows, shares, and incorporates automation related market innovation and trends in alignment with leading Revenue Cycle practices
Other duties as assigned.