Director, Ancillary Services (1690)

US Heart & Vascular • Franklin, TN

13d • Remote

About The Position

US Heart and Vascular is seeking a Director of Ancillary Services to support and lead ancillary service lines across the platform. This role partners closely with physicians, market presidents, and operations leaders to drive growth, operational efficiency, high-quality care, and strong patient satisfaction across multiple ancillary services.

Requirements

• Bachelor’s degree with 5+ years of experience in the healthcare sector.
• Experience managing complex projects and cross-functional initiatives.
• Strong organizational, communication, and stakeholder management skills.
• Ability to work independently in fast-paced and evolving environments.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Teams.
• Comfort working in clinical environments and with medical equipment.

Responsibilities

• Lead and support ancillary service lines including Ambulatory Surgery Centers, Imaging Services (Ultrasound, Echo, PET/CT, PET, SPECT), Clinical Trials, Anesthesia, Infusion Therapy, Pathology & Laboratory, and Pharmacy Services.
• Manage cross-functional projects and initiatives that support operational performance and strategic growth.
• Partner with physicians, practice administrators, clinical teams, vendors, and external stakeholders to execute ancillary initiatives.
• Oversee ASC-related operations including surveys, licensure, accreditation, vendor coordination, capital equipment planning, and construction or renovation efforts.
• Develop, maintain, and update Ancillary Services and ASC playbooks, policies, procedures, and best practices.
• Lead performance improvement workstreams, tracking action items, timelines, risks, and deliverables.
• Monitor patient experience and satisfaction data, supporting improvement plans as needed.
• Maintain organized databases for ancillary services, contracts, compliance timelines, and core operational data.
• Serve as the primary vendor contact for ancillary services, supporting contract review, standardization, and cost management.
• Support benchmarking, standardization, and best-practice implementation across the platform.
• Assist with regulatory readiness including state and federal filings, mock surveys, and survey coordination.
• Represent USHV through participation in industry organizations, conferences, webinars, and professional development activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager