Director, Analytics

Hello Heart

2d•$220,000 - $240,000

About The Position

Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information. About the Role The Director, Analytics will be the head of the US Data Analytics team and will also lead the Analytics guild that nurtures knowledge sharing and collaboration between analysts across the org. This role is responsible for leading and nurturing the analytics function, collaborating closely with cross-functional GTM & Product teams, and providing professional leadership to all analysts in the org. The Director of Analytics will drive data-driven decision-making, ensure the integrity and efficacy of data analytics, and support the strategic objectives of the company.

Requirements

Located within EST zone US state, with proven ability working with a global team across multiple time zones.
Bachelor’s or Master’s degree in Data Science, Statistics, Business Analytics, or a related field.
10+ years of experience in analytics, with 5+ years in a leadership role either in a centralized or decentralized model.
Proven track record of leading cross-functional analytics teams.
Strong understanding of GTM strategies and experience working with cross-functional teams.
Demonstrated ability to drive data-driven decision-making and strategic initiatives.
Proficiency in data analysis tools and languages such as SQL, Python, R.
Proficiency in Tableau or similar BI system.
Experience in building and maintaining a Data Warehouse.
Experience with data governance and data quality management.
Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
Strong project management skills and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Lead the Analytics team across business verticals, setting the vision, strategy, and goals for the analytics function across the organization
Partner with GTM teams, including Customer Success, Marketing, Sales, Finance, Support & Product, to understand their analytics needs and deliver actionable insights
Collaborate with senior leadership to align analytics initiatives with business objectives and priorities
Ensure seamless integration of analytics into GTM strategies and operations
Foster a culture of data-driven decision-making and continuous improvement within the analytics team and across the company
Provide professional leadership, mentorship, and development opportunities to analysts embedded within cross-functional GTM teams
Oversee the recruitment, onboarding, and training of new analytics team members
Conduct regular performance evaluations and provide feedback to analysts
Establish and enforce, in collaboration with the Data Platform team, data governance policies to ensure data accuracy, consistency, and security
Monitor and improve the quality of data and analytics outputs
Stay up-to-date with the latest analytics tools, technologies, and methodologies