Director Analyst - Procure to Pay & Data Analytics

Gartner

6d • Remote

About The Position

Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Director serves as a leader within Gartner’s Business and Technology Insights (BTI) group. Utilizing research and analytical skills, a Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

Requirements

• Bachelor's degree or equivalent experience; Graduate degree preferred
• 10+ years of relevant field or industry experience
• P2P Process & Operational Mastery: End-to-End P2P Lifecycle: Deep understanding of the entire process, from purchase requisition (PR) and purchase order (PO) creation to goods receipt (GRN) and invoice processing.
• Invoice Processing & Matching: Expertise in 2-way, 3-way, and 4-way matching of invoices to POs and receipt documentation to ensure payment accuracy.
• Month-End Closing: Collaborating with P2P teams to ensure all invoices are processed, accruals are recorded, and accounts payable are closed on time.
• Exception Handling & Troubleshooting: Identifying, investigating, and resolving invoice discrepancies, blocked invoices, and workflow bottlenecks.
• Technology & System Proficiency ERP Systems (SAP/Oracle/Coupa): Expert-level knowledge of navigating and configuring P2P modules (e.g., SAP MM, Coupa Procurement/Invoicing, Oracle Cloud).
• Data Management & Analytics: Experience and proficiency in Procurement BI tools to generate reports, analyse spend data, and track KPIs.
• Workflow Configuration: Setting up and managing approval workflows (e.g., Ariba, AME).
• Process Improvement & Transformation Process Optimization: Identifying inefficiencies (bottlenecks, excessive manual steps) and implementing improvements to reduce cycle times.
• Gap Analysis & Documentation: Mapping existing "AS-IS" processes, identifying gaps, and designing "TO-BE" workflows and Standard Operating Procedures (SOPs).
• Change Management: Training users on new systems or processes and driving adoption of self-service models
• Strategic Sourcing & Purchasing: Managing vendor selection, contract management, and creating purchase orders.
• Invoice & Payment Processing: Automating invoice matching (PO, goods receipt, invoice) and executing timely supplier payments.
• Supplier Master Management: Maintaining accurate, up-to-date vendor data and managing supplier helpdesks
• Process Optimization: Utilizing digital tools to reduce manual errors, maverick spend, and speed up approval cycles.
• Reporting & Analytics: Delivering actionable insights through dashboards0 for improved cash flow visibility.
• Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders
• Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables
• Demonstrate excellence in research and writing ability
• Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions
• Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges
• Strong communication skills - able to explain complex concepts concisely and simply
• Subject matter expertise; comfortable presenting at large and small-scale speaking engagements
• Strong business and financial acumen
• Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market
• Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team
• Learning agile and adept with navigating highly matrixed environments
• Ability to represent Gartner's research methodology and strategies effectively at all levels
• Willingness and ability to travel up to 25% (where applicable)

Nice To Haves

• P2P Outsourcing & Shared Service Experience (Desirable)

Responsibilities

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

Benefits

• Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
• In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
• Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
• generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Director